Deepa T. Email & Phone Number

Sweden

Gothenburg, Sweden

Volvo uses OTM for planning and execution of inbound transport (from Material Suppliers to VolvoPlants). I am working as a Solution Expert for OTM. I am involved in both development and post go-live support activities. My tasks involves Requirement gathering and mapping them to OTM Customization and Configuration in OTM to support business requirements System configuration, testing and migration Master Data Maintenance using evolve data loader tool Integration of OTM with SAP for Master Data transfer (Rates and contract integration) Support Rollout of OTM in various regions of Volvo Business Area Analysing the impact of Change Requests and implementing them in OTM Design and implement new methodologies for optimization and cost reduction

Gothenburg, Sweden

I worked with Managed Services team of MavenWire responsible for providing OTM support to various clients – Lufthansa, Growhow, Logitech, Kuhne+Nagel etc. My tasks wereDaily trouble shooting of Production issuesMonitoring of issues and resolving them as there the SLA agreed with clientSupport Change Requests implementationsSLA Monitoring

Gothenburg, Sweden

I worked as a support specialist for 2nd and 3rd level support for OTM solution at Volvo. We were responsible for providing 24x5 application support and also level 3 support by making sure that rot cause for the issue is fixed to avoid it from recurring again. My tasks wereResponsible for Day to Day maintenance activities of OTMFirst point of Contact for OTM helpdesk.Provide OTM Functional and Technical supportPro-active monitoring to avoid potential issuesRelease deployment, patch installation and maintenance activities

New Delhi Area, India

I worked as an IT Lead for Proactive Data Systems. I was involved in creating IT system to automate the process of Order Entry, create purchase order and generate final invoice. My responsibilities were Requirement Mapping, System Design, development and unit test

Master Of Computer Applications (Mca)

Bachelor Of Science (Bsc)

12Th