Operations- Daily overview, Mid-month and monthly Charts for billing. Mail/email invoices to clients. Perform billing audit.Payables- Prepare Supplier Invoices, pay outstanding supplier invoices, book all non-cheque supplier payments.Receivables- Book cheque receipts from clients, book amounts received directly into bank.Reconcile- Bank account and Visa accounts.Process Payroll and pay remittancesMarketing- Create mailing list for postcards and fax blast and initiate monitoring and maintaining as needed.Customer Support- Answer Client calls requesting support. Set up new clients as needed.

• Performing Administrative tasks such as filing (paper and electronic)• Preparing weekly and monthly departmental reports• Provide general administrative support services for the branch including maintaining computerized/manual filing systems.• Maintain attendance records for managers at various stores• Compose correspondence/reports for own or manager's signature• Respond to incoming calls from various stores and provide basic responses based on office mandate, service and procedures.

•Performing administrative tasks such as meeting minutes, ordering of office supplies, receiving and distributing mail. •Paper and electronic document filing, management of specialized documents related to employees and customers•Incoming and outgoing correspondence including mail, fax and e-mail, photocopying and other administrative tasks. •Preparing weekly departmental reports•Administrative tasks and participation in department activities as required•Responding to enquiries, providing details and acting as a key resource for providing information, reports•Review, Analyze and extract information from files•Meet and greet customers personally and/or by telephone•Managed and responded to incoming communications from customers as well as outgoing requests made by the contact center such as cancellation letters.•Communications included response to incoming mail, fax and e-mail.•Processed all incoming and outgoing cheques such as re-imbursement cheques and liquidated damages cheques.•Conducted administrative tasks that included scanning customer correspondence, processing sales leads and inbound sales. •Responded to customer calls and explained benefits of energy programs of the organization.•Customer outreach to assist with retention or contract cancelation