Deepa Wadi Email & Phone Number

Melbourne, Victoria, Au

Melbourne, Victoria, Au

• Contributed to Network Design, implementation, Installation, documentation and Integration on enterprise network • Handling Datacenter, Voice, site design and configuration of Global BHP projects• On call support for global BHP petroleum network and handling Priority tickets.• Enabling MPLS Circuits for Datacenter and remote sites as required• Involved in SDWAN Cisco technology project• Handling change requests, service requests and priority incidents.• Cell modem activations and configuration of network on SCADA/PCN environment.• Drilling rig site routers configuration using DMVPN IPSec tunnel. • Coordinating with different vendors AT&T, Datacom, DTS, Verizon, Telsra, Rignet upon troubleshooting and for services.• Configuring devices in data center based for virtual infrastructure and services • Network IP address design and maintenance using IP Plan tool.• Riverbed WAN optimization, upgrade of RIOS and Cisco firmware upgrade of switches, routers, Firewall, firepower, wireless Controllers.• Installation, configuration, and troubleshoot on Riverbed Steelheads.• Network WAN performance and QoS design and implementation for Cisco Switches and Routers for all platforms.• Work with remote engineers at the remote sites and offshore platform for network issues.• Configuration of IP phones, Polycom conference phones, voice mails, creating user account logins for phones in CUCM and CUE, VC devices, Viking device configuration using SIP. • Coordinate and work with L1 and L2 off shore team and providing KT sessions to team as necessary.• Configuration of WLC and Access Points, familiar with configuring standalone, autonomous AP, flex connect mode, local mode and Guest network using ISE Authentication. • Trouble shooting complex Routing and Switching problems and escalated incidents.• Prepare Trend Analysis based on link usage and hardware utilization.• Provide level3 technical support on data network related issues.

Houston, Texas, Us

• Worked on Amazon Web Services EC2 cloud infrastructure• Configuration of DHCP server, domain name server• Worked on Octopus Deployment tool, TeamCity build Server• Worked on Virtual Private Cloud Amazon Web Services • Configuring and troubleshooting on windows servers 2008, windows SQL Server 2008• Manual Testing, running Test cases on QA Complete , Selenium Automation Testing• Experience with Agile Methodologies Pivotal Tracker, JIRA, Gibralter Monitor tool, New Relic • Experience with Powershell Scripting

Kennesaw, Ga - Georgia, Us

• Coordinating and deploying product releases for CCH Axcess and Gfx suite of products to development, test, stage and production servers.• Assessed monitoring needs and coordinating implementation of effective monitoring policies.• Managed Windows Akamai cache services as part of deployment.• Interfaced with Technology, Release & Support personnel and other departments to report and assist with the analysis and resolution of problems associated with Internet applications and servers.• Worked on VMware, VSphere client and Citrix servers.• Involved in evaluation, quality assurance review and coordination of testing associated with load testing internet products.• Deployed SaaS based applications using Windows Azure.• Managed load balancing network appliances as part of deployment using BIG IP Load balancer pool.• Reviewed specified programs for product completeness and accuracy prior to turning over to QA team for testing.• Understood product responsibilities and supports product by supplying accurate information to other departments, Release & Support team members and customers.• Tested and evaluated new technologies for possible implementation into infrastructure.• Coaching and assisting offshore release team members in deployment issues.• Assisted Release & Support Team with technical testing requirements and customer call escalations.• Assisted in performance assessment and load testing.

San Jose, Ca, Us

• Research, design and troubleshoot networking scenarios involving various Cisco routers, switches and firewalls.• Technical support and documentation for Cisco Small Business products including routers, switches, firewalls and access points. Documentation is related to basic network connectivity, firmware upgrades, devices failures, Layer 2 switching (VLANs, STP, Ether channels etc.), Voice over IP, Security (ACL, NAT, VPN) and Wireless networking.• Review and manage technical content written and published by peers.• Configuring Network Protocols: RIP, IGRP, OSPF, EIGRP, ARP, TCP/IP, UDP, DHCP, IPv4, IPv6• Configuration of Routers: RV016, RV120W, RV220W, RV180, RV180W, SRP521W, SRP527• Configuration of Switches: Sx500 Stackable switches, SFE/SGE series, SG200/300 Series• Configuration of IP Phones & Adapters: SPA9X2 Series IP Phones. SPA500 Series IP Phones, SPA8000 Gateway• Configuration of Security Appliance and Firewalls: SA520, SA540, SA520W• Configuration of Wireless Access Points: WAP121, WAP321• Upgrading Network devices using Cisco configuration Manager.Environment: Cisco RV016, RV120W, RV220W, RV180, RV180W, SRP521W, SRP527, Security Appliance SA520, SA540, SA520W, Routing protocols IGRP, RIP, OSPF, BGP, VPN, SPA9X2 Series IP Phones. SPA500 Series IP Phones, SPA8000 Gateway, Sx500 Stackable switches, SFE/SGE series, SG200/300 Series.

Master'S Degree, Kansas, Usa, Computer Science

Bachelors Of Engineering, Computer Science