Deepali Gupta Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

This is UNPAID.• Assisted PR agencies to promote and create outreach for a celebrity• Collaborated with various production companies online over the time frame to publicizemovies, events, and contests• Facilitated crafting ideas and content to engage the audience daily• Garnished between 500k-750k tweet impressions in the meantime. I currently manage89k+ followers on the handle• Staying on top of the latest social media trends• Utilized proper posting schedule using TweetDeck to ensure consistency in the content• Monitoring Analytics to keep track of tweets and campaigns

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

•Worked with UnitedHealth Group, listed in the Top 10 list of Fortune 500 companies of 2022, as my client to help its employees with their Health and Welfare Benefits. Under UHG, I have also been on a separate outbound project by the client.•Worked with Caesars Entertainment, based in Las Vegas, to help the team members with their annual enrollment and post-enrollment queries.•Developed relationships with clients and their employees to assist in analyzing and choosing the benefits which are beneficial for them•Fielded customer inquiries regarding electronic and written forms practices and procedures and maintained accurate records.•Gained knowledge regarding Life Insurance and types of plans such as PPO, HMO, EPO, and HDHP.•Gathering sensitive client data and updating it into their account with appropriate security protocols.•Ensure requested changes are made within the proper timeline.•Reconciliation of billing discrepancies with the actual billing notices and payroll deductions sent to the customers.•Aided the team with transfers and closures of the accounts to improve workflow efficiency. •Proficient in using MS Office Suite, Citrix, CS Pro, and Genesys Cloud.•Familiarity with Health and Life Insurance such as Dental, Vision, Prescription Drug, Accidental Death and Dismemberment, and Hospital Indemnity, and also, competence in consumer-driven healthcare like HSA and FSA.•Responding to other agents, representatives of the estate, and third parties such as medical, dental, and vision carriers in a timely manner over the phone.•Follow up on the client accounts so that a resolution can be given, and repeat callers can be avoided.

Toronto, Ontario, Canada

India

• Performing administrative tasks and ordering samples• Collaborating with the team so that the targeted orders can be completed within the assigned time frame• Providing recommendations for necessary purchases• Working with the Production Department in a constant manner to bring the client design comes to life in an efficient manner• Hands-on training with the team manager to learn more about textile designing• Curating a visually appealing display to enhance the overall aesthetic and the ambiance for the clients and the targeted audience• Supported in planning and developing strategies to balance out the company goals, and client’s expectations with the branding of the company• Ensuring that all merchandising lists are properly cross-referenced with Marketing Department to be up to date• Oversee the full design process to final sample approvals under the supervision of the team manager• Researching market trends to assist the team to create trend products• Organizing, managing samples, and, archiving them on a seasonal basis• Attended exhibitions and seminars with the team to analyze the market trends and to meet new clientele• Corresponding with the clientele and doing follow-ups with them• Reporting to the team manager on the analysis of the trends and production process

Graduate Certificate, International/Global Studies

Post Gradute Diploma In Computer Applications, 88%

Bachelor Of Commerce