Deepa Balwally Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru Area, India

Responsible for delivering quality content and executing lesson plans effectively to 100+ grade fourth students in offline as well as online mode.Creating effective assessments and review schedules.Conducting timely reviews and assessments and providing suitable updates on the students' progress to their guardians.Completing all administrative tasks as.

Bengaluru Area, India

Within my present experience as Entrepreneur, I focus on cultivating a continuous culture of learning along with strengthening the Mathematical foundation of K-8 students and driving marketing through digital and print media.My daily activities comprise of setting up challenging learning outcomes as per the Math syllabus for students of all backgrounds.

Bengaluru Area, India

In my role as the Lead - Customer Success Engineering, I provided world-class customer service throughout the entire lifecycle of customer adoption. I engaged with customers, often in a technical leadership role of continuous improvement of IT processes to ensure customer retention and drive customer value realization. Furthermore, I maintained operational.

Pune Area, India

At Teach for India, I was accountable for designing, development and delivery of a range of teaching programs and undertaking student assessment activities, developing innovative and appropriate teaching techniques, curriculum review and contributing to learning and teaching strategy. In addition to developing students’ character, I also focused on guiding.

Bengaluru Area, India

During my stay at IBM, I oversaw individual customer accounts, managed customer escalations, participated in Severity 1 (production-down & impacting) calls, and served as Subject Matter Expert for 100+ cases and single-handedly 154 cases. I also held credit for resolving 74 reported issues during the implementation phase itself.Highlights of this role.

Bengaluru Area, India

In the capacity of Technical Support Leader, I gained success in bringing a remarkable change in minimizing escalations and resolving over 30% cases in coordination with the Remote Support Team. I ensured a fair rating to the individuals by participating in a Team-Based Decision-Making and scripted new articles and existing content in order to widen the.

Bengaluru Area, India

As a Senior Member Technical Staff, I was engaged in resolving high priority cases and escalated defects in the Oracle Collaboration Suite (OCS) components. I gathered information with respect to the reported defects by collaborating with various Support Groups and Customer Facing Teams. I also worked with Development Teams (in USA and India) to resolve.