Deepak A Email & Phone Number

Bothell, WA, US

• Developing an AI-driven platform revolutionizing walk-in appointment processes, elevating efficiency and user satisfaction.
• Designed and implemented a custom Backstage.io platform to streamline their internal developer portal, addressing the need for centralized service documentation and discovery.
• Developed and maintained front-end applications using React and NodeJS, improving the user experience for their development team by providing a cohesive and intuitive interface.
• Managed API integrations to enable seamless access to internal tools and third-party services, facilitating smoother workflows and increasing productivity.
• Tech stack used: AWS EC2, Node.js, Express, ReactNative, JavaScript, REST APIs, Notion, Postman

Madison, WI, US

• Led transformation of legacy insurance platform to a new platform with ReactJs, NodeJs based integration deployed on AWS infrastructure; Enhanced platform to add new Line of Businesses like Commercial Auto and.
• Implemented a custom Backstage.io, ReactJs and NodeJS platform to help developers address the need for centralized service documentation and Tasks integrating with GitHub, JIRA and Confluence.
• Improved processes to reduce spills and increase Sprint Velocity by 20% from around 120pts to 150pts, reduced adhoc allocation of resources, improved communication and defect management process which reduced average.
• Tech stack used: AWS EC2, Node.js, Express, ReactJS, JavaScript, REST APIs, Majesco, Splunk, DataDog, Selenium, Jest, JIRA, Confluence, Postman

Bellevue, WA, US

• Developed and Maintained T-mobile.com APIs related to eCommerce flow like Cart, Checkout; Created seamless omni-channel buying experience for Customers across eCommerce, Retails Stores and tele-sales channel.
• Created processes to reduce Sprint Regression time by 20% from 10 days to 8 days by drastically improving Automation Testing thus reducing defects and pre-empting issues.
• Tech Stack Used: Technologies and Tools: AWS Stack- DynamoDB, Elastic Search, EC2; Node.js, Express, REST APIs, Splunk, Selenium, Postman, JIRA, Confluence.

Seattle, WA, US

• Led Alexa Smart Home Lightning team, owned and managed high-frequency (~2000 TPS) low-latency (0.1 sec) Alexa Lightning APIs for controlling Lights achieving 99.99% uptime; improved SLAs for customer issues from 5 days.
• Led Amazon Customer Acquisition team, to develop a new payment method Pay@Store that expanded Amazon's reach to the untapped 70% of emerging market in India and significantly reducing order cancellations by 30%, while.
• Setup from scratch and managed a team from 20+ Engineers to support new business functions involved in providing Assisted shopping experience to Amazon Customers; Hiring, developing, training and ramping up young team.
• Streamlined Development processes, Operational Excellence, Project Management and Agile practices to deliver fact paced Projects and reduce Tickets age from 4 weeks to 1 week.
• Tech Stack Used - AWS Stack - EC2, Lambda, S3, RDS, SQS, DynamoDB, API Gateway, REST APIs, Splunk, Selenium, Postman, JIRA, Confluence.

New York, New York, US

• Garnered global recognition for innovative contributions, notably for designing a groundbreaking Routing algorithm resulting in substantial annual savings of +$5MM. Innovated an omni-channel connected customer.
• Engineered a groundbreaking Data analytics tool to show real-time seating utilization which helped business optimize reducing empty seat count by 30% projecting potential annual savings of +$100MM post-global rollout.
• Setup and Managed Offshore Technology functions for 5 Business Units – Corporate Service, Vendor Management, Travel, Global Security, and Alumni; Created long term vision for Business units using cloud solutions.
• Created Strategic Platforms related to Approval Workflows and Job Processing and implemented across various Applications related to Vendor Management, Services Approval, Compliance Approval, this saved overall 400 man.
• Created strategic roadmaps, developed features from ideation to launch, evaluated and negotiated vendor contracts.
• Tech Stack Used: Java, J2EE, JSP, Java Script, Custom Tags, CSS, JSTL, XSL, XML, Servlets, Portlets, SOAP based Web Services, WSDL, Castor Mapping, RMI, JSP2.0, JDBC, JNDI, Apache Struts, Tiles, MVC, SQL

• Implemented 20+ Salesforce customization and development projects using S-Control, Apex, Triggers, Visual force, Excel Connector, Data Loaders, etc.
• Managed technical pre-sales, solution architect and delivery for a new App Exchange initiative which involved getting small projects of few hrs, which generated a revenue of ~ $100K in 6 months.
• Implemented 30+ projects on integrating client applications like NetSuite, Microsoft Dynamics, with Salesforce using custom built solutions, BOOMI and Informatica to integrate various upstream and downstream services.