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Deepa James is listed as Data Analyst | Skilled in SQL, Excel, PowerBI, Python, SAS, Tableau, Excel VBA, Sterling OMS, Java, R, Hadoop, IBM SPSS and RPA based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Deepa James.
Deepa James previously worked as Data Analyst at Pathtocareer Inc. and Technical Support Analyst at Ibm. Deepa James holds Ontario Graduate Certificate, Business Insights And Analytics from Humber College.
With over six years of experience in bridging the gap between technology and business, I am equipped with a fresh perspective and advanced skills from my recent completion of Business Insights and Analytics at Humber College. I bring a wealth of experience from my five years as a Support Analyst at IBM, coupled with a bachelor's degree in Computer Science. My passion for innovation and success drives me in the E-commerce Technology industry.In my role at IBM, I focused on growth and creativity. I streamlined report-generating processes using Excel and VBA, freeing up almost three hours per week for team members to focus on other tasks. My curiosity and interest in new technologies led me to master Robotic Process Automation (RPA), which I successfully applied to automate incident resolution. This critical task resulted in 30% fewer tickets for the Support team.I developed a user-friendly dashboard that reduced incident resolution time by 60%, enabling the team to resolve additional issues every week. I improved application stability by collaborating with the development team to identify and fix software defects. Additionally, I utilized SQL for complex data queries, enabling precise extraction and analysis of incident data, which informed strategic decision-making and operational improvements.My recent education in Business Insights and Analytics from Humber College has deepened my knowledge of machine learning, practical applications, visualization, dashboards, and analytics. It introduced me to Data & Business Analytics, further enhancing my skill set.My enthusiasm for learning and innovation led me to participate in the SAS Safe Road 2024 competition organized by the Toronto Police. This experience allowed me to collaborate with my team to build a solution for road safety in Toronto, ultimately leading us to victory.I aim high to bring out the best in myself, continuously learning and growing. Let's connect and explore how we can turn innovative ideas into impactful solutions together.Skills: Data Analytics, Python, SQL, Tableau, Power BI, Business Analytics, Excel, VBA, RPA, Process Improvement, SPSS, SAS, IBM Cognos, R, Big Data, Critical Thinking, Problem solving, Data story telling, Microsoft Azure, Cloud, AI, LLM, Prompt Engineering
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Toronto, Ontario, Canada
*Collaborated with teams to research and analyze meta data, ensuring a comprehensive understanding of user behaviors and preferences. *Ensured data quality by applying checks for completeness, accuracy, consistency, validity, uniqueness, and integrity, enhancing the reliability of insights derived from the data. *Developed machine learning models using.
*Automated report generation with Excel VBA, saving the team 3 hours per week (156 hours annually) and boosting overall productivity by 15%.*Led an RPA project that automated ticket resolution, achieving a 30% efficiency improvement for the team. This freed up valuable time to focus on resolving critical issues.*Developed a user-friendly dashboard that.
Activities and Societies: Achieved an average GPA over 91% and was recognized on the Dean's Honor List for four consecutive semesters.
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Deepa James is listed as Data Analyst | Skilled in SQL, Excel, PowerBI, Python, SAS, Tableau, Excel VBA, Sterling OMS, Java, R, Hadoop, IBM SPSS and RPA.
Deepa James is based in Toronto, Ontario, Canada.
Deepa James has worked for Pathtocareer Inc. and Ibm.
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Deepa James holds Ontario Graduate Certificate, Business Insights And Analytics from Humber College.
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