Deepak Abhyankar Email & Phone Number

Mumbai, Maharashtra, India

India

• Working for Different Industries like Electronics & Manufacturing, Firefighting, Steel, Medical Equipment, Logistics, Banking, Non-Banking, Finance, IT Recruitment & NonIT Recruitment.• Act as a main point of contact.• Handling Client Coordination.• Sourcing and screening resumes from different sources Naukri.com, LinkedIn shinejobs.com, Times job, Monster.com,• Achieving given targets.• Manage the complete recruitment life cycle for sourcing the best talent from diverse • Mass mailing, job posting in different job portals.• Screening the CVs and taking telephonic interviews.• Receiving and reviewing applications, managing interviews, and short-listing candidates.• Requesting references and checking the suitability of applicants before submitting their details to the employer.• As requested by the client and informing candidates about the feedback of their interviews• Following the recruitment process till the completion of the joining process and ensuring that all the positions are closed at the earliest.• MIS Reporting on a weekly basis.

India

• Working for Different Industries like Electronics & Manufacturing, Firefighting, Steel, Medical Equipment, Logistics, Banking, Non-Banking, Finance, IT Recruitment & NonIT Recruitment.• Act as a main point of contact.• Handling Client Coordination.• Sourcing and screening resumes from different sources Naukri.com, LinkedIn shinejobs.com, Times job, Monster.com,• Achieving given targets.• Manage the complete recruitment life cycle for sourcing the best talent from diverse • Mass mailing, job posting in different job portals.• Screening the CVs and taking telephonic interviews.• Receiving and reviewing applications, managing interviews, and short-listing candidates.• Requesting references and checking the suitability of applicants before submitting their details to the employer.• As requested by the client and informing candidates about the feedback of their interviews• Following the recruitment process till the completion of the joining process and ensuring that all the positions are closed at the earliest.• MIS Reporting on a weekly basis.

Mumbai Area, India

• Serve as the main point of contact for new business development initiatives, working in close coordination with existing project leads across the region.• Monitor, evaluate, and gather feedback and responses from key stakeholders, new clients, and existing clients. Effectively share this feedback with relevant team members in a timely and professional way.• Identify the potential client’s needs, identify solutions, build proposals, and present them at the various decision-making levels. Demonstrating and presenting products• Reviewing sales performance, assisting in reviewing and monitor of monthly reports including income, pipeline, and other business metrics - analyze income and expense trends to identify opportunities to improve profitability.• Negotiating contracts and packages Negotiate the terms and conditions of the proposals with relevant stakeholders and achieve closure.• Achieve the targets set out in the annual budget for external growth.• Assist in payment collection of secured external projects and maintaining accurate records• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options, continuously exploring new products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.• Maintains professional and technical knowledge Maintains quality service by establishing and enforcing organization standards.

Mumbai Area, India

• Serve as the main point of contact for new business development initiatives, working in close coordination with existing project leads across the region.• Monitor, evaluate, and gather feedback and responses from key stakeholders, new clients, and existing clients. Effectively share this feedback with relevant team members in a timely and professional way.• Identify the potential client’s needs, identify solutions, build proposals, and present them at the various decision-making levels. Demonstrating and presenting products• Reviewing sales performance, assisting in reviewing and monitor of monthly reports including income, pipeline, and other business metrics - analyze income and expense trends to identify opportunities to improve profitability.• Negotiating contracts and packages Negotiate the terms and conditions of the proposals with relevant stakeholders and achieve closure.• Achieve the targets set out in the annual budget for external growth.• Assist in payment collection of secured external projects and maintaining accurate records• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options, continuously exploring new products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.• Maintains professional and technical knowledge Maintains quality service by establishing and enforcing organization standards.

Mumbai Area, India

• Identifying new sales leads• Pitching products and services• Maintaining fruitful relationships with existing customers• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets• Researching the needs of other companies and learning who makes decisions about purchasing• Contacting potential clients via email or phone to establish rapport and set up meetings• Planning and overseeing new marketing initiatives• Attending conferences, meetings, and industry events• Contacting clients to inform them about new developments in the company’s products• Developing quotes and proposals• Negotiating and renegotiating by phone, email, and in person• Developing sales goals for the team and ensuring they are met• Training personnel and helping team members develop their skill

Mumbai Area, India

Resolving customer queries/ complaints on calls, and emails as well as on social media platforms like Facebook, Twitter, and Instagram.Simultaneously was working on a project with regard to missing and damaged products where I was looking at how we can save the cost to the company during shipping and handling.

Malad,Mumbai

Worked as a Team Coach for Barclaycard VCC Process and handled a team of 20 advisorsProviding feedback and coaching for new team members as a quality expertImparting necessary process-related training to new team members wherever necessaryManaging Team and driving performancePeople Management, resource planning, and Task direction were the key aspects of my roleEnsuring achievement of targets and adherence to Service Level Agreements (SLAs) specified by the ClientTeam Motivation and orientation with streamlining processes and building process controls and measures to monitor them (Adherence to hygiene metrics like absenteeism, login hours, and SLA)Lead escalation calls for coaching and feedbackMeasure team performance and share with higher management

Malad, Mumbai

Handling customer queries/concerns by providing appropriate resolution.

Thane, Maharashtra, India

Handling incoming support calls for Optus – Australia, troubleshooting, and giving solutions on the ticket raised by customers.Look after OJT batches and new joiners and provide valuable feedback on Quality, Process Adherence, and on NPS.Provided valuable feedback on achieve first call resolution on calls.

Thane, Maharashtra, India

• Handling incoming support calls for Optus – Australia, troubleshooting and giving solutions on the ticket raised by customers.

Mumbai, Maharashtra, India

• Outbound cold calling for B2C,• Prospecting and explaining the benefits of Reverse Mortgage to senior citizens in the USA,• Handling onsite team from offshore.• Conducting training for various teams

Andheri/Ghatkoper

• Outbound cold calling for B2C• Prospecting and identifying, customer requirement of mobility based on calling patterns and usage of prospects.• Average daily achievement of NET 2 SPD.• Highest achievement of 5 Net SPD for 6 days consecutively.• Also mentored OJTs for rebutting techniques and identifying customer needs and requirements.

Bachelor Of Business Administration - Bba, Human Resources Management And Services, A+

Commerce

Business/Commerce, General