Deepak Agarwal Email & Phone Number

Skills SummaryProject Management:Software Development (Planned, Organized , Prioritized ,Co-ordinated , developed and delivered quality along with value added solutions effectively)Delivery Management (Met customer deadlines and Service Level Agreements)Risk Analysis Management (Identified and Prioritized risks along with its mitigation approaches in proposals and cost planner )Effective and Strategic Team planning , Team Mentoring ,Brainstorming and Resource Management.IT Project Lifecycle:Requirements Analysis (Prioritizing Requirements / Change Requests / Value additions effectively as per customer demand and availability of Resources )Defect Management RCA ( Dealing with Root Cause Analysis and Monitoring of defect resolution effectively )Effective Reviews of Cost planner Project Scheduling ( Delivered on Timelines strategically by following all the TCS standards and protocols along with meeting adhoc / miscellaneous unplanned activities timely )Testing/QA/Release/SupportValue-Added Leadership:Cross-Functional Team Supervision and SupportTeam Building & MentoringClient Relations & PresentationsVendor ManagementInfrastructure Service Management in Pandemic Covid-19 -Account Level Activity --Supported in Co-ordination activity as VDI Enabler for Monitoring , Tracking and Reporting Issues TimelyCo-ordinating with Infrastructure team by being flexible in communication and prompt availability in order for VDI issue resolution for easy Remote AccessAsset Movement performed On time in Pandemic to continue on time quality deliveryProcess Improvement (Account Level Activity )Creating / Updating / Reviewing / Mentoring PI ProjectsA technocrat with 9+ years of exposure in software development with technical expertise in development, testing ,implementation, operations ,support functions, management, business and technical documentation of critical business solutions using IT as a tool.An effective and strategic communicator with exceptional relationship management skills with the ability to relate people at any level of business & significant experience working with steering committees and other project managersTechnical ExpertiseTestingAGILEJIRABusiness AnalysisDomain experienced in Manufacturing, Healthcare , Banking, Insurance and Retail.Excellent Team player and proven track record working in various team sizes performing cross-functional roles.I’m well versed with:Scrum agile framework, SAFe agile, Service Delivery lead role.

Listed skills include .Net, Testing, Software Development, Agile Methodologies, and 7 others.