Customer Relationship Management Manager
Current
Mar 2023 - Present
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Deepak Bailwal Email & Phone Number
Customer Relationship Management Manager
at
Infinity Vision (A Venture of VisionIAS)
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Relationship Management Manager
Location
Delhi, India
Who is Deepak Bailwal? Overview
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Quick answer
Deepak Bailwal is listed as Customer Relationship Management Manager at Infinity Vision (A Venture of VisionIAS), based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Deepak Bailwal.
Deepak Bailwal previously worked as Senior Executive at Ienergizer and Sales Executive at Magus Customer Dialog Pvt Ltd. Deepak Bailwal holds Bachelor'S Degree, Computer And Information Sciences And Support Services, First Divison from Jamia Hamdard.
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Email format at Infinity Vision (A Venture of VisionIAS)
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Infinity Vision (A Venture of VisionIAS)
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Profile bio
About Deepak Bailwal
Willing to work in an organization that provides me a platform to perform my work efficiently and where I can prove my capabilities and skills with my experience to serve the organization to the fullest of my capabilities.
Current workplace
Deepak Bailwal's current company
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Infinity Vision (A Venture Of Visionias)
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4 roles
Deepak Bailwal work experience
A career timeline built from the work history available for this profile.
Senior Executive
Handing all escalations tickets within the defined SLA through GCIC and CSRM (internal toll). Works as a face of management to resolve issues and to provide various solutions to build up customer's faith on product. Works as preventive and corrective team to avoid escalations creation and provides solutions after escalations. Provides various solutions like; Refund, Replacement and extended warranty after management discussion. Handles all legal VOC cases, PL VOC cases… Show more Handing all escalations tickets within the defined SLA through GCIC and CSRM (internal toll). Works as a face of management to resolve issues and to provide various solutions to build up customer's faith on product. Works as preventive and corrective team to avoid escalations creation and provides solutions after escalations. Provides various solutions like; Refund, Replacement and extended warranty after management discussion. Handles all legal VOC cases, PL VOC cases, management VOC escalations and VOC with higher priorities. Assisting Service center’s on various escalations to build up customer satisfaction. Assists and provide support to service center on repeated repair cases. Handing all escalations related to various scenarios after sales and services. Share feedback with management to enhance product quality and to improve customer satisfaction. Takes follow up with logistic and part team, quality team, warranty team, technical team, dealers, service centers, technicians and customers to boost up services. Monthly report generation via MS Excel and sharing with seniors on a monthly basis. Show less
Dec 2016 - Dec 2020
Sales Executive
Magus Customer Dialog Pvt Ltd
Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity.
Sep 2014 - Apr 2016
Desktop Support Engineer
Sai Computers Pvt Ltd.
Incident and Problem management and also Configuration and Installations. Having good knowledge IT Helpdesk, ticket generation and handle escalated calls. Troubleshoot/Configuration of lotus 8.0 and Microsoft Outlook. Providing Desktop level Support in the strict time frame based upon the severity level of the issue. Troubleshoot for various types of System. Resolution of complex trouble tickets ensuring SLA compliance. Solving the issue related hardware… Show more Incident and Problem management and also Configuration and Installations. Having good knowledge IT Helpdesk, ticket generation and handle escalated calls. Troubleshoot/Configuration of lotus 8.0 and Microsoft Outlook. Providing Desktop level Support in the strict time frame based upon the severity level of the issue. Troubleshoot for various types of System. Resolution of complex trouble tickets ensuring SLA compliance. Solving the issue related hardware, Software and Printers. Contact the vendor for the parts and support. Good Knowledge of Troubleshooting various types of Operating system(Windows XP, 7 and Vista). Diagnosis LAN and Network related issue within strict time frame. Given Remote assistant to the clients within the company or across the India through the software. Show less
Aug 2009 - May 2010
3 education records
Deepak Bailwal education
Bachelor'S Degree, Computer And Information Sciences And Support Services, First Divison
Xiith, Commerce, 49.8%
Lal Bahadur Senior Sec School
Xii, Commerce
Lal Bahadur Senor Sec. School
FAQ
Frequently asked questions about Deepak Bailwal
Quick answers generated from the profile data available on this page.
What company does Deepak Bailwal work for?
Deepak Bailwal works for Infinity Vision (A Venture of VisionIAS).
What is Deepak Bailwal's role at Infinity Vision (A Venture of VisionIAS)?
Deepak Bailwal is listed as Customer Relationship Management Manager at Infinity Vision (A Venture of VisionIAS).
Where is Deepak Bailwal based?
Deepak Bailwal is based in Delhi, India while working with Infinity Vision (A Venture of VisionIAS).
What companies has Deepak Bailwal worked for?
Deepak Bailwal has worked for Infinity Vision (A Venture Of Visionias), Ienergizer, Magus Customer Dialog Pvt Ltd, and Sai Computers Pvt Ltd..
How can I contact Deepak Bailwal?
You can use AeroLeads to view verified contact signals for Deepak Bailwal at Infinity Vision (A Venture of VisionIAS), including work email, phone, and LinkedIn data when available.
What schools did Deepak Bailwal attend?
Deepak Bailwal holds Bachelor'S Degree, Computer And Information Sciences And Support Services, First Divison from Jamia Hamdard.
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