Mumbai as Counsellor & Network and Hardware Engineer Technical Programming Languages : C, C++, .netOperating Systems : Windows 9x/2000, NT/XP, Vista 7Linux/Unix (Fedora 8)Networking : Routing and Switching; FunctionalHandling enquiries understanding the client needs and developing new clientele.Client retention.Training clients with basic IT knowledge.Trouble shooting and sorting hardware and software issues.Understanding business's requirements and mapping them to system requirements specifications.Incorporating changes/modifications in the project as required.Delivering and implementing project as scheduled and ensuring compliance to quality standards.OTHER ACCOLADESAcademic Project:Magazine Management system (MMS)Duration: 1 yearTools & Technologies: VB 6.0, ASPDescription:Database designing and codingDesigned and created the interfaces and modules required in the application.Understanding the application from a process flow perspective and coordinated with the development team to document when non-existent.Reverse CaptchaDuration: 1 yearTools & Technologies: Windows XP, C++Description:Processing of image files to extract embedded characters and implementation of neural network.Cut imbedded word image into character images and provided it as input to neural network for identification as character. City Bus Information System Tools & Technologies: VB & Microsoft AccessDescription: This project was based on information taken by NMMT.It helped persons wanting to know the bus number to reach their destinations.The person just had to type their destination & the software showed all the buses running on that route.