As the IT Specialist at Fastsigns Everett, I oversee all aspects of information technology, including computer systems, networking infrastructure, telecommunications, account management, software systems, and cybersecurity, across our seven locations specializing in custom signs, banners, and graphic and visual communications.During my tenure, I have led several significant technology improvement projects, including: - Implementation of a Windows 2019 Domain Forest Domain Server, powered by Dell Tower Server hardware. - Successful migration of PC and Mac systems from local profiles to domain profiles, ensuring enhanced security and centralized management. - Execution of a File Server Migration project, transitioning from unmanaged NAS and Cloud Drive solutions to a dedicated File Server integrated with the Domain Server, with meticulous file permission control. - Implementation of a File Server site-to-site mirror configuration, facilitating seamless data synchronization between our bi-coastal sites in Everett, WA, and Lancaster, PA.- Involvement in website management and promotion strategies for our private website, contributing to an enriched online presence and customer engagement.I collaborate closely with management and executives to demonstrate the value of technological advancements and implement systems aimed at improving production workflows, enhancing data collection, and establishing a unified reporting strategy company-wide.

As the IT Support Technician, I oversee a wide array of responsibilities encompassing domain server management, mail server administration, anti-virus server maintenance, ERP system oversight, and firewall management. Additionally, I manage VPN setups, and network infrastructure including Local Area Networks (LAN) and Wireless Area Networks (WAN), routers, software applications, hardware devices, access control systems, security protocols, websites, desktop systems, laptops, printers, and file sharing solutions.My role involves a solid understanding of concepts such as replication, log shipping, and database mirroring, along with proficiency in creating and editing group policies, ensuring robust data backups, and maintaining data security measures. I am adept at PC configuration within network environments, troubleshooting network, software, and hardware issues, as well as configuring email clients like MS Outlook and Outlook Express.I am committed to administering efficient ICT operations, meeting all objectives, and monitoring change management functions to ensure alignment with business requirements. With hands-on experience in Database Administration (DBA), I proficiently manage log files and data files, execute database backups, and perform restoration tasks, contributing to the smooth functioning of organizational databases.

As a Deployment Specialist, I facilitate seamless transitions during project moves by coordinating with project leaders and team members. Responsibilities include:- Receiving daily project assignments from the lead and efficiently executing tasks with a focus on quality and safety.- Disconnecting and reconnecting PCs and peripheral electronic components as per project requirements, ensuring proper placement and documenting system information.- Supporting customer workstations, office spaces, and labs, providing advanced troubleshooting during setup.- Offering Tier 0/Tier 1 support via ticketing systems for customers and assisting with system and application installations on-site.- Verifying successful workstation setup with detailed instructions and assisting in workstation movement or equipment breakdown as needed.My commitment lies in facilitating smooth transitions with precision, efficiency, and exceptional customer support.

As the IT Supervisor, I oversee a comprehensive suite of IT infrastructure and services critical to organizational functionality. This includes managing domain servers, mail servers, anti-virus solutions, ERP systems, firewalls, VPNs, MPLS networks, LANs, WLANs, routers, software applications, hardware, access control, security systems, websites, desktops, laptops, printers, file-sharing mechanisms.With a deep understanding of concepts such as replication, log shipping, and database mirroring, I ensure robust data security through group policy creation and editing, diligent data backups, and proactive security measures. I excel in configuring PCs within network environments, troubleshooting networking, software, and hardware issues, and configuring email clients like MS Outlook and Outlook Express.In addition to maintaining the day-to-day operations of our ICT infrastructure, I am dedicated to achieving organizational objectives, monitoring change management processes, and ensuring compliance with business requirements. Furthermore, my hands-on experience in Database Administration (DBA) includes database creation, log file, and data file management, database backup, and restoration, contributing to the resilience of our data management systems.

* Reporting(Day to Day Sales, Weekly Sales, Monthly Sales and Yearly Sales), * Creating Reports according to the managements requirement. * Phone trouble shooting, Monitoring Server Backup, Email Setup,Configure and install printers, Loading of Operating systems, Configure and install PC, Laptop and thin client and mobile phones,Experienced with Microsoft Office, QlikView, Infinity retail management system, Network wiring and monitoring CCTV.* Creating User in Active Directory and providing User Access.

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