Deepak Chouhan Email & Phone Number

London Area, United Kingdom

• Responsibilities include high level screening of items and staff at security desks prior to providing clearance to proceed
• Responsible for the overall security of a defined controlled area
• Utilising functional and technical skills to ensure all ID and travel documents are intact and valid to cross borders
• Daily patrolling of terminals to ensure the safety and security of all passengers and staff
• Constant communication with relevant teams including Police to highlight any high risk/ unidentified items to internal teams
• Manage all issues to ensure security policies are adhered to within the standards required

London, England, United Kingdom

• Leading a team of 10 staff members and organising VIP from start to end with safety as an utmost priority
• Coached and developed the team to ensure they take ownership and use their judgement to make real time decisions and changes that are in line with the business objectives and priorities (customer’s satisfaction and.
• Ensured each individual had resources to meet their targets for weekly, bi-weekly, monthly and yearly targets
• Conducted monthly and quarterly performance reviews with all team members and grasping an understanding on how existing processes can be improved from their perspective
• Managing VIP passenger escorts from A to B points, assembling and organising Bag Escort Porters pre arrival
• Arranging and planning chauffer’s for VIP individuals in advance of arrival – measured through agreed SLAs

Bsc (Hons) Business Management & Marketing, Business Management, 2:1

Btec National Diploma In Business & Finance, Merit, Merit, Merit

Intermediate General National Vocational Qualification, Merit