Deepak Chouhan Email and Phone Number
Deepak Chouhan work email
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Deepak Chouhan personal email
Influential and result-oriented Customer Success Executive known for closing high valued contracts, expanding wallet share, and surpassing revenue targets. Drives revenue growth across products and platforms with data-driven decision-making and an uncanny ability to align operations with corporate strategy. Empowers teams with tools and gains buy-in at all levels. Thrives during change and triumphs over new challenges. Passionate about achieving the highest levels of client success, satisfaction, and retention. Extraordinary talent for building close client relationships to identify opportunities, maximize sales, and revive stagnant accounts.Skills: Customer Success | Account Management & Growth | Business/ Data Analytics | Relationship Building | Stakeholder Engagement | Operations Leadership | Process Improvement | Team Management | Customer Retention | People Leadership
Whatfix
View- Website:
- whatfix.com
- Employees:
- 385
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Senior Partner Success ManagerWhatfix Jun 2023 - PresentBengaluru, Karnataka, India
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Avp - Customer SuccessExtraaedge Apr 2021 - Jun 2023Pune, Maharashtra, India- Progressed to AVP role to onboard 10 new enterprise customers and generate business for 10 Enterprise, 5 Medium + High ticket size customers. - Service and delight clients while reporting on performance, prospect qualification, and market intelligence to senior management. - Take on new initiatives and setup new processes to improve the CSM Score and onboard new members in the CS team driving a culture of growth.- Leading the team of 15+ towards the best outcomes -
Head Of Customer SuccessExtraaedge Mar 2019 - Apr 2021Pune, Maharashtra, India- Promoted to Head Customer Success role to handle the revenue of 1.2 Cr generated from 5 Enterprise + 1 Strategic Customers.- Single handedly led the team to success & controlled the churn- Created a separate IS team to improve the quality & deliver of customer requests. Led this team towards growth & successfully deployed new dept in less than 2 months- Leading the team of 13 for best possible outcomes
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Senior Customer Success ManagerExtraaedge Jul 2018 - Mar 2019Pune Area, India- Promoted to Senior Customer Success Specialist roles to handle 30 Medium + High Ticket Customers. - Managed multiple, simultaneous onboardings to successful outcomes while establishing strong relationships with key customer stakeholders to drive high customer satisfaction. - Contributed to the design and improvement of processes and project delivery materials to enhance efficiency and customer experience during onboarding.
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Customer Success ManagerExtraaedge.Com Apr 2017 - Jul 2018Pune Area, India- Hired as a part of the core team to set up the CS Function. - Owned the entire post-sales relationship, including on-boarding, ongoing retention, and up-selling/expansion for 12 Low + Medium ticket size customers. - Became an ExtraaEdge expert, knowing the ins and outs of the product and services that were offered. Worked collaboratively alongside product and tech support team to support large enterprise customers.
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Ceo & Co-FounderReadoin Jan 2016 - Feb 2017Chennai Area, IndiaEntrepreneurial venture to ignite a reading culture by circulating used books in the college campus that included novels, textbooks and exam preparation books at nominal prices to students. Led a team of 5 including marketing and design.
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Marketing ManagerThe Rosen Pictures- Trp Oct 2015 - Jan 2017Chennai Area, IndiaGetting the maximum number of audience on our YouTube channel as well as other online platforms.
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Product ManagerZober App Feb 2015 - Feb 2016Chennai Area, IndiaZoberApp was the initiative to make the nightlife much better in Chennai. We started in a group of 3, came up with the well planned business model and succeeded to get funded from investor based in IIT Madras(Nirmaan). As being a part of Zober team, my role consisted of adding new members to the team, leading them to achieve our weekly/monthly targeted goals, coming up with the ideas to market our brand name, working with the design team etc. In short, working in this start up gave me exposure to work in various fields and came to know about different aspects to start a company.
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Campus AmbassadorProzo.Com Mar 2015 - Aug 2015Chennai Area, IndiaAs a Campus Ambassador, acted as the link between Prozo.com and students of IIT Madras. My responsibility was to spreading the name of prozo.com in my campus by executing various activities like organizing events, sending mass mails to students and publicity through posters pamphlets etc. Furthermore ,creating a network of ambassadors and collaborate with them to reach thousands of students from other IITs.
Deepak Chouhan Skills
Deepak Chouhan Education Details
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Biotechnology -
Noble Senior Secondary School
Frequently Asked Questions about Deepak Chouhan
What company does Deepak Chouhan work for?
Deepak Chouhan works for Whatfix
What is Deepak Chouhan's role at the current company?
Deepak Chouhan's current role is Making Partners Successful at Whatfix!.
What is Deepak Chouhan's email address?
Deepak Chouhan's email address is de****@****fix.com
What schools did Deepak Chouhan attend?
Deepak Chouhan attended Iit Madras, Noble Senior Secondary School.
What are some of Deepak Chouhan's interests?
Deepak Chouhan has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Deepak Chouhan known for?
Deepak Chouhan has skills like Microsoft Office, Marketing, Powerpoint, Start Ups, Microsoft Excel, Teamwork, Customer Service, Management, Entrepreneurship, Research, Customer Retention, Team Leadership.
Who are Deepak Chouhan's colleagues?
Deepak Chouhan's colleagues are Sonali Bagga, Shashank Kowlgud, Debosmita Paul, Thanusha Nanda, Saksham Angiras, Ashwini Basavaraj, Swetha Savadam.
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Deepak Chouhan
Indore
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