* Educating and training the team to adhere to policy and regulatory framework & also ensure to monitor that collection policies and standards are being implemented at the ground level. * Team Handling – Handling a team of 16 members. *Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.*Review portfolio of existing collection agencies, recommend empanelment of new collection agencies for increase & expansion of business to match up the requirements.* Demonstrated ability to lead from the front. Excellent relationship skills. Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.*Monitor month-wise collection cost, analyse gap between business plan and actual cost, and propose action plan for improvement including change of collection agencies, allocation logic, new payout scheme and etc.*Monitor monthly performance of Recovery Department, particularly performance of surrender/repossession at NPA stage, auction, days in stock, repo loss per unit sold and write-off bad debt collection.

Worked for HDFC Bank, designated as Deputy. Manager for Retail Asset Portfolio. Highlights Highlighting any trends observed in the market place and identifying the fraud cases and escalation of the same Ensure adherence of the pre laid down process Timely initiation of the legal cases on all eligible cases To manage vendor performance by daily follow-up, visits and tracking collector level performance Managing client’s collection activities with the support of 3 vendor’s and each vendor consisting of a team leader and field executives who directly report to me. Building relationship with the customer’s by understanding their problems and helping them in repayment of loans and assuring to continue with healthy relationship with the bank.  Handling five different Zone across Karnataka (Bengaluru, Kolar, Tumkur, Sira and Kengeri)

Worked as Associate Manager - Key AccountsHighlights  Developing and managing Sales by creating relationship. Managing Billing and collection for the client and ensure timely payments from the merchants Complete end to end service provided for the merchants. Managed 3 teams, each team consist of 5 members looking after collection, down trending and relationship building. Establishing and implementing clear objectives, ensure policies are adhered and strictly following operational procedures.

Working as Asst.Manager Marketing and SalesHighlights  Developing and managing Sales by creating relationship. Associating with industries and associations for sales Relationship building activities with the corporates. Managing accounts and overall office administration

Highlights Handling responsibility for Marketing & Sales of Symphony Springs Project at Mallur Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Maintain quality service by establishing and enforcing organization standards. Sell plots by establishing contact and developing relationships with prospects; recommending solutions.