Deepak R. Divecha Email & Phone Number

One-stop supermarket and value-based retail chain🔹Lead Quality Assurance, Control & Compliance; setting up the GRC vertical for IT function🔹As QA Lead coordinated for ITGC, ITAC & Statutory Audits and brought down non-compliance🔹Executed Xpandion IAM/SOD GRC tool implementation 🔹Redesigned core SAP application roles and controlled user access to sensitive & critical data🔹Performed PMO-Head Role for small application’s support to the Junior Leads🔹Created release SOP/checklist/template for newly implemented processes🔹Head Identity Access Management; presently covering SAP as a core transaction application, with a future plan to cover 7 additional applications from a critical set of 10-12 applications🔹Developed- Mini QMS-related documents from SOPs for User Access Management & Change Management- Ready reckoner for the L0/L1 team for quick references- Induction Plan for IT and recently working on Quality Manual for the IT department - Templates for functional & technical specifications and unit test plans 🔹Rendered BwonHaNa 7.5 production support from EY and gathered all the report requirements design documents🔹Created a Matrix for Organizational Role vs SAP Technical Role for the Access Management Team

Mumbai, Maharashtra, In

IT Product organization catering to the needs of Health and Life-Insurance market. 🔹Led product implementation for Singapore-based clients🔹Rendered Symbiosis product support and implementation for clients viz. Religare Healthcare Delhi, India🔹Interacted with stakeholders of an insurance client; mapped requirements; ensured timely deliveries; generated Reports

Mumbai, Maharashtra, In

Global leader in IT services, consulting & business solutionsGrowth Path🔹Delivery Assurance Manager (ERP Project Implementation at platform solutions IOU) (Sep 11 - Jan 15)🔹Senior Quality Analyst (IT & Quality Management System of Wyth for Pfizer Australia) (May 11 - Jun 11)🔹Account Manager (Credit history reporting for Equifax USA, Canada) (Jan 11 - Apr 11)🔹Monitored implementation of corrective/preventive actions for deployment of service delivery processes across 21 projects🔹Piloted transition from transformation to service-delivery phase in production🔹Guided new Project Managers for service delivery process adherence🔹Set up cross functional process compliance for the Platform Solution strategic business unit 🔹As Account Manager, led a portfolio of 4 projects spread across multiple locations including the Global Delivery Centre in South America (Chile, Brazil & Argentina) with a 40-member team🔹SPOC with Resource Management Group, for recruitment for the entire Equifax group account

Reading, Gb

Into enterprise solutions for Insurance, Government and Financial Services organizations worldwide.🔹Started as Software Engineer, worked as Business Analyst, Solution Architect, Module Leader and finally as Project Leader  Project Manager (iTAAC-RETRO implementation for Fidelity USA) (Oct 09 – Dec 10) Project Leader (SPINE program for NHS UK in partnership with British Telecom UK) (Nov 08 - Jul 09) Project Leader (HB, CTAX, for UK Council in partnership with Capita UK) (Feb 07 - Oct 08) Project Leader (Deutsche Post Automation Projects, Siemens Germany) (Oct 05 - Jan 07) Solution Architect (GEDAT – DEMSY, Marburger-KIDS, Germany) (May 00 – Sep 05)🔹Coordinated with Onsite SA & PM; piloted client Processes and Quality expectations; directed software development; executed releases adhering to CMMi (level 3 then later moving onto level 5); reviewed projects; generated status reports

Delivered projects within budgeted costs and timelines

Executive Mba, General Management

Bachelor'S Degree, Electronics Engineering