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Deepak Gupta is listed as Continuous Learner-Technology, Customer Success and Support, Leadership, Agile at Monotype, a company with 496 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a work email signal at monotype.com and a matched LinkedIn profile for Deepak Gupta.
Deepak Gupta previously worked as Senior Manager Customer Success and Support at Monotype and Customer Support/Success Manager at Monotype. Deepak Gupta holds Level 1 And Level 2, Customer Success from Https://Successcoaching.Co/.
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AeroLeads found 1 current-domain work email signal for Deepak Gupta. Compare company email patterns before reaching out.
A result-focused professional with 15+ years of increasing responsibility in IT world with a proven track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor/coach teams and its activities in geographically dispersed teams. Focused on Projects and able to utilize existing knowledge and experiences to come up with practical solutions and alternatives to processes. Experience in creation of workflow for Sales Engineering support, Customer Success and support. Handling its workflow with the Sales team and the end Customers.Responsible for building and leading the customer success team. Optimizing the Customer Journey,Aligning and Educating Internal Teams about the Importance of Customer SuccessAdding Meaningful Value to Customer InteractionsForming Upselling and Cross-Selling StrategiesMaintaining Insights from a Customer Success PlatformUsing Key Metrics and Preparing ReportsBuilding, Structuring, and Mentoring the TeamBecome a coach and mentor of your customer success team and guide them through regular communication and planning
Listed skills include Manual Testing, Sql, Test Cases, Web Testing, and 32 others.
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A career timeline built from the work history available for this profile.
Noida
Optimizing the Customer JourneyDefine program scope, goals and deliverables that support business objectives in collaboration with senior management and key stakeholdersIdentify, assess, track and mitigate issues and risks at multiple levelsEnsures high quality, adherence to standards and best practices, high performance, and scalable, repeatable processes.
Noida, Uttar Pradesh, India
Demonstrated progressive management experience leading teams in a software companyDemonstrated progressive experience leading managers of teams in a SaaS or subscription enterprise software companyExperience leading teams, driving new and expansion sales, driving software adoption and leveraging customer success best practicesLeads and drives the Customer.
Noida
Recruiting team and train to adhere to best practices and execution of strategies created.Owner of the technical support and success for Sales and End Users.Analysis of requirements with customers UAT plan creation with help of customersIdentifying test scenarios with customers Test Run with the help of customersTraining of product and new features to.
Noida, Uttar Pradesh, India
Coordinating with the client and client’s customer from US, UK for all the issues,Identifying, analyzing defects, questionable functions, errors, andInconsistencies in software program functions, outputs, online screens, and contentImplementation of Enterprise modules with Customer help Automation of the functionalitiesProvide technical product support.
Noida
Render consulting services and act to ensure customer meets deadlines.Review system issues and act suitably.Install company software suite at customer sitesConfigure and ensure software changes to system to assist in business organizational changes.Analyze system and compile system change needs as requested by customer.Improve software to meet customer’s.
Other employees you can reach at monotype.com. View company contacts for 496 employees →
Kane Tearle
Colleague at Monotype
Greater London, England, United Kingdom, United Kingdom
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GF
Gianluca Frongillo
Colleague at Monotype
Berlin, Berlin, Germany, Germany
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GT
Gautam Thapa Magar
Colleague at Monotype
Nepal, Nepal
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RS
Richa Sinha
Colleague at Monotype
Delhi, India, India
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MO
Michael Osborn
Colleague at Monotype
Boulder, Colorado, United States, United States
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DS
Djibril Sylvain Fall
Colleague at Monotype
Dakar, Dakar Region, Senegal, Senegal
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MS
Manish Saxena
Colleague at Monotype
Gurgaon, Haryana, India, India
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SW
Sharon Wu
Colleague at Monotype
Shanghai, China, China
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YC
Yujie Chen
Colleague at Monotype
Shanghai, China, China
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SS
Shajan Shajan
Colleague at Monotype
Chennai, Tamil Nadu, India, India
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Activities and Societies: Customer SuccessOptimizing the Customer Journey Aligning and Educating Internal Teams about the Importance of.
The Scaled Agile Framework® (SAFe®) is a set of organizational and workflow patterns for implementing agile practices at an enterprise.
Activities and Societies: ScrumScrum is a framework that helps teams work together. Much like a rugby team (where it gets its name).
Project management involves the planning and organization of a company's resources to move a specific task, event, or duty towards.
Quick answers generated from the profile data available on this page.
Deepak Gupta works for Monotype.
Deepak Gupta is listed as Continuous Learner-Technology, Customer Success and Support, Leadership, Agile at Monotype.
AeroLeads has found 1 work email signal at @monotype.com for Deepak Gupta at Monotype.
Deepak Gupta is based in Noida, Uttar Pradesh, India while working with Monotype.
Deepak Gupta has worked for Monotype, Monotype Solutions India, and Coral Softech Ltd..
Deepak Gupta's colleagues at Monotype include Kane Tearle, Gianluca Frongillo, Gautam Thapa Magar, Richa Sinha, and Michael Osborn.
You can use AeroLeads to view verified contact signals for Deepak Gupta at Monotype, including work email, phone, and LinkedIn data when available.
Deepak Gupta holds Level 1 And Level 2, Customer Success from Https://Successcoaching.Co/.
Deepak Gupta is listed with skills including Manual Testing, Sql, Test Cases, Web Testing, Financial Accounting, Selenium Testing, Hr Software, and Income Tax.
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