Deepak Gupta Email & Phone Number

Bengaluru, Ka, In

Bengaluru South, Karnataka, India

 My Designation is Sr Solution Architect leading MS Team . Roles are Responsibilities are both on Technical and Management side leading a team of 15 members for Hadoop Administration Platform support . Daily R&R are managing all Hadoop Administration issues on the different Clusters for different Customers and to ensure the service delivery.  Working on Technical issues and finding the RCA’s Mentoring and Grooming the Junior team members and to upskill them Leading the critical issues and to make sure to find the solutions and to keep cluster services up and running Leading Weekly and Daily maintenances on different clusters and driving them end to end starting from Customer Communication followed by change process management , applying the change on the clusters , smoke testing , Working with different vendors (Like Unix team , DBA team , Application teams) for successful change .  Documenting the Changes to have all the steps , reviewing them and providing feedbacks Ensuring Knowledge Base documents are upto date and they should have solutions of the daily issues occurring on the clusters and having the solutions It’s a offshore-onsite model , So working with Onsite team having daily stand up calls and leading the team  Leading handoff calls at offshore and ensuring smooth handoffs of JIRA tickets across the shifts  Working on new initiatives in terms of technical and managerial aspects as a part of MS Summit to make the process and technology improvement in current systems

Bengaluru, Karnataka, India

 My Designation is Sr Solution Architect leading MS Team . Roles are Responsibilities are both on Technical and Management side leading a team of 15 members for Hadoop Administration Platform support . Daily R&R are managing all Hadoop Administration issues on the different Clusters for different Customers and to ensure the service delivery.  Working on Technical issues and finding the RCA’s Mentoring and Grooming the Junior team members and to upskill them Leading the critical issues and to make sure to find the solutions and to keep cluster services up and running Leading Weekly and Daily maintenances on different clusters and driving them end to end starting from Customer Communication followed by change process management , applying the change on the clusters , smoke testing , Working with different vendors (Like Unix team , DBA team , Application teams) for successful change .  Documenting the Changes to have all the steps , reviewing them and providing feedbacks Ensuring Knowledge Base documents are upto date and they should have solutions of the daily issues occurring on the clusters and having the solutions It’s a offshore-onsite model , So working with Onsite team having daily stand up calls and leading the team  Leading handoff calls at offshore and ensuring smooth handoffs of JIRA tickets across the shifts  Working on new initiatives in terms of technical and managerial aspects as a part of MS Summit to make the process and technology improvement in current systems

Bengaluru Area, India

AWS/ Hadoop Lead Consultant at Wipro Limited

Bengaluru Area, India

Project Citibank – Quantum [Big Data Engineering] Client CitibankRoles and Responsibilities:Responsinle for setting up the AWS environments like EC2 instances , IAM , VPC , Autoscaling , Subnets S3 , RDS , CloudWatch , Cloud Trail , EFS etc .Worked on different POC on AWS Migration from on premise to Cloud .Experience to build scalable production systems (load balancers, memcached, master/slave architectures)Develop architecture blueprints and detailed documentation. Create bill of materials, including required Cloud Services (such as EC2, S3 etc.) and toolsDesign the overall Virtual Private Cloud VPC environment including server instance, storage instances, subnets, availability zones, etcDesign the AWS network architecture including VPN connectivity between regions and subnetDesign the HA / DR strategiesResponsible for Cluster Planning for the Data Migration Flows in the clusterResponsible for implementing the latest CDH releases on different clusters Responsible for understanding the Client’s Big Data business requirements and transforming them in Hadoop Centric Solutions Responsible for analyzing the client’s existing Hadoop Infrastructure and understanding the performance bottlenecks and providing the performance tuning accordingly.Installed configured and maintained Hbase Installing , Patching , Upgrading , Tuning , Configuration and Troubleshooting experience for the Hadoop issues on the Large Scale Clusters

Tampa/St. Petersburg, Florida Area

Project Citibank – Quantum [Big Data Engineering] Client CitibankRoles and Responsibilities:Responsible for Cluster Planning for the Data Migration Flows in the clusterResponsible for implementing the latest CDH releases on different clusters Responsible for understanding the Client’s Big Data business requirements and transforming them in Hadoop Centric Solutions Responsible for analyzing the client’s existing Hadoop Infrastructure and understanding the performance bottlenecks and providing the performance tuning accordingly.Installed configured and maintained Hbase Installing , Patching , Upgrading , Tuning , Configuration and Troubleshooting experience for the Hadoop issues on the Large Scale Clusters

Greater Seattle Area

Project T Mobile , USA Client T MobileRoles and Responsibilities:Responsible for Cluster Planning for the Data Migration and Incoming Data FlowResponsible for doing all the administration Tasks on the Hadoop ClusterResponsible for creating the Kerberos key tabs for the application users , business accounts , service accountsResponsible for configuring the MIT Kerberos Manager with the required key tabs and Kerberos tickets to access the Hadoop UI’sResponsible for Configuring the Tableau, Aginity with Hadoop using Kerberos configuration. Responsible for Creating the Ranger Policies , Users , configurations for authorization across the secured clusterResponsible for configuring the Auditing features in RangerPerformance tuning of Hadoop clusters and Hadoop MapReduce routines

Bengaluru Area, India

Project AMP , AustraliaClient AMPResponsible for Cluster Planning Responsible for implementing the security in Hadoop Cluster on AWSResponsible for implementation and ongoing administration of Hadoop infrastructureAligning with the systems engineering team to propose and deploy new hardware and software environments required for Hadoop and to expand existing environments.Working with data delivery teams to setup new Hadoop users. This job includes setting up Linux users, setting up Kerberos principals and testing HDFS, Hive, Pig and MapReduce access for the new users.Cluster maintenance as well as creation and removal of nodes using tools like Ganglia, Cloudera Manager Enterprise and other tools.Performance tuning of Hadoop clusters and Hadoop MapReduce routines.Screen Hadoop cluster job performances and capacity planningMonitor Hadoop cluster connectivity and securityManage and review Hadoop log files.File system management and monitoringHands-on Experience on installing Cassandra, configuring and other NoSQL Databases Working Knowledge on the Databases like Redshift on Amazon EC2 Instances in CloudGood knowledge of relational database technologies such as Oracle DBHDFS support and maintenance.

Bengaluru Area, India

Project Webex, Cisco Client CiscoUnderstanding the business requirements by attending different Business Requirement Meetings with Business and Solutions teams and developed test cases to test the complete functionality of the change as a part of OBRM.Defining the scope of testing within the context of each release / deliveryPlanning, deploying, and managing the testing effort for any given engagement / release.Understanding on the Network Elements and the Mediation System Interaction for different usage type.Hands On Experience in Mediation – BRM flow in receiving the CDR’s from the Mediation System and Rating them in BRM for different service typesUnderstanding of the Business Rules / Formatting Modules /Enrichment Modules configured in the Mediation System to filter the data and applying the Business Logic AccordinglyHands on experience and extensive knowledge in Suspense Management for the CDR’s coming from Mediation System and how to handle reprocess the same.Hands on Experience in writing the Test Scenarios, Test Plan, and Test Cases Estimates for the Different Projects for Oracle Billing and Revenue Management (OBRM) for each Monthly and Quarterly Releases depending on the scopes.Hands on experience in executing the OBRM Test cases prepared for each Testing cycle starting from Functional, Integration, End 2 End, and Regression for different projects for each monthly and quarterly release.

Bengaluru Area, India

Project Expresso Client Expresso, Nigeria Working as a Technical Consultant all the Change Requests, Migration issues from Legacy System and for all the Operational and Maintenance Support Issue for AAA, BRM Areas.Involved in the KT Phase from the Vendor and visit onsite to understand the complete system, Involved in UAT Phase of the project, highlighted the Gap Areas, Functionary flows etc.Working on all the AAA realated issues, like SCP’s AVP- AAA Mapping issues, request flows issues, response issues of all type of requests like Voice, SMS, MMS, GPRS, WIMAX,CRBT etc.Set up own Development Environment by installing AAA , Diameter, BRM , Timos and other components Involved in giving training to Onsite Team for the analyzing the issues at first level to support the issues Expertise in Billing for the Post Paid Customers every month and analyzing all the issues which comes related to Payment, Invoicing etc after the Billing which are raised by the customerMentoring the new team members in the team and doing the task allocation for the support and maintaince part. Involved in all the Migration Issues and assisting the team with the solutions.Involved in Project Management and having the weekly call with the customer and understanding his concerns and issues and then having the internal meetings with the team to find the solutions to those issuesSupport the Voice Stream Implementation along with the other SMS,MMS,GPRS streams and responsible for fixing the stream bugs ,applying product updates on the whole Mediation system and providing support to Vodafone operations, development and Analysts team regarding ASMM (Xacct) functionality.Also contributed to functional specification and detailed design documents and reviews of peer team members

Bengaluru Area, India

Project Mobily Client Mobily Etisalat, Saudi ArabiaWorking as Billing Lead for all the Billing and Pipeline Issues.Responsible for work allocation among the team and involvement in day to day production support issues among the teams.Responsible for BILL RUN as a part of monthly cycle for Corporate and Consumer accounts and then generating the reports Responsible for all the Pre BILL and Post BILL activities.Responsible for working on all Billing Admin Activities which includes working on failed orders requests, Support Issues which come from BSL Team.Responsible for resolving the Remedy Tickets having production support issues from the Customers having both Infranet and Pipeline related issues.Responsible for Reconciliation of the CDR and the old accounts depending upon different scenarios

Bengaluru Area, India

Project BRP (Billing Replacement Program) Client ORANGE-UKResponsible for testing and reviewing the test cases for all the interface which are interacting with VPU as a part of System Integration Testing like CSS Portal , Web Methods , Decision Engine , Migration EngineResponsible for Customer Creation Part by using the Customer Creation Tool on VPU and legacy ATB and later involved in testing and validating the rating of CDR’s for these customer by using the rating engines running on different serversResponsible for all the Billing activities staring from Customer Creation , rating , Pre Billing , Billing , Post Billing and Invoicing and Achieving activities for ATB and VPU .Responsible for raising the defects in Mercury Quality Center which comes as a part of testing and Co-coordinating the same with development teams – Onsite. So Involved in Co-ordination with the Onsite Teams for the solutions of the defects and retesting the same on Out test servers after the FixResponsible for reviewing the Code for created FM’s and DM’s.Mentoring the Junior team members and helping them as required time to time

Noida Area, India

Project CBR- USA (Customer Billing Relationship)Client AT&T USA Worked with a team of 20 members in terms of training, supervising and delegating roles for CBR.Application to each team member. My role also involves mentoring the team, supporting the CBR Applications, Interaction with Client on all the technical aspects and assuring the Support keeps on properly.Working on the existing customers change requests on the CBR S/WWorking on all the trouble tickets raised by the customers which come as Support Issues and make sure that team should resolve in timely manner.Involved in Transition of new applications from AT&T (Customer) Offshore and make sure that transition happen smoothly

New Delhi Area, India

Project VODAFONE-SPAIN Client VODAFONEWorked with Configuration Team (known as Factory team) for all the pricing configurations like configuring different price plans, impact categories, rate plan changes, Tariff Configurations etc as per the client requirementsWorking for Pricing Configurations for different VAS (value added services) like SMS, MMS, Streaming, and Ring Back Tone etc. Defining the price plans for these type of services .Testing them on different environments and finally deploying the changes on production with Vodafone Spain teamWorked with AM (Application Maintenance) team for Production support issues Extensively worked with the 3P and Comanche process for promoting the code, configuration changes etc for successful deployment of the change on the Production ServerProduction Server Configuration and deploymentActivation of services.Branding environment Configuration.OBRM Patch Deployment.

Noida Area, India

Project VODAFONE-JAPAN Client VODAFONEResponsible for Development , Configuration and testing the Portal Advantage Components (Infranet 6.7 Release)Worked on Portal Advantage Component (JP-1035/36) which was “Billing Time Discounting based on Monthly Cycle fees of the corporate”. Configured the Price Plans in the Pricing Center, Setting up Billing Time Discounting Criteria using the Pricing Center and tested the use cases and test cases for the Portal Advantage Component.Worked on Portal Advantage Component (JP-1033) which was “Billing Time Discounting based on number of Contract days”.. Configured the Price Plans in the Pricing Center, Setting up Billing TimeDiscounting Criteria using the Pricing Center and tested the use ca ses and test cases for the Portal Advantage Component.Worked on CDR’s Rating by using the Pipeline Rating engine and loding the rated CDR’s in the Infranet Data base by using the functionality of Rated Event Loader (REL).Worked with Portal Japan Team withthe Co-ordination with Portal Cupertino and Portal India for the Discounting Configura tions set-ups for Portal Advantage ComponentsWorked on Writing the Codes for different requirements coming as CR'sWorked as an Onsite Counterpart for Reesoving all the issues for the Functional Requirements by discussing with different stakeholdersWorked as Test Analyst for Testing the Cases on different environments for different test cycles