Deepak J. Email & Phone Number

Brampton, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Dorval, Quebec, Canada

• Communicates effectively both verbally and writing.• Installation of PC hardware.• Install and troubleshoot Printers, Order supplies when required.• Check and maintain computer hardware such as mouse and keyboards, Desktops, Monitors.• Install, configure, and manage software and their functions according to specifications.• Develop and maintain local networks.• Ensure security and privacy of networks and computer systems.• Assist in and plan training, development… Show more • Communicates effectively both verbally and writing.• Installation of PC hardware.• Install and troubleshoot Printers, Order supplies when required.• Check and maintain computer hardware such as mouse and keyboards, Desktops, Monitors.• Install, configure, and manage software and their functions according to specifications.• Develop and maintain local networks.• Ensure security and privacy of networks and computer systems.• Assist in and plan training, development and education for new software and hardware.• Troubleshoot to identify and resolve problems in a timely manner.• Maintain records/logs of repairs and fixes.• Setting up user accounts, permissions, and passwords.• Setting up Yealink Phones & Providing Extension numbers to the staff members.• Set up secure WIFI, LAN and VoIP networks at remote locations, leading client/server configuration and performance-tuning of crucial infrastructure to ensure seamless business operations.• Overseeing security of all systems, especially the internet, and installing antivirus protection.• Training staff on new systems.• Identify computer or network equipment shortages and place orders when necessary.• Repairing or replacing damaged hardware.• Upgrading the entire system to enable compatible software on all computers.• Installing and upgrading anti-virus software to ensure security at the user level.• Performing tests and evaluations of new software and hardware.• Providing support to users and being the first point of contact for error reporting.• Establishing good relationships with all departments and colleagues.• Website and software application designing, building, or maintaining.• Managing technical documentation. Show less

Whangarei

• Oversee and manage all operations in the service center including customer service, technical support, and general administrative duties. • Ensure that all systems, servers, peripherals and network systems are secured against malware, spyware and other security breaches.• Perform repair service on iOS, android, windows and mac devices as required.• Access faulty peripheral equipment, locate appropriate replacement products and purchase and install such replacements at the best… Show more • Oversee and manage all operations in the service center including customer service, technical support, and general administrative duties. • Ensure that all systems, servers, peripherals and network systems are secured against malware, spyware and other security breaches.• Perform repair service on iOS, android, windows and mac devices as required.• Access faulty peripheral equipment, locate appropriate replacement products and purchase and install such replacements at the best prices. Ensure all invoices and payments are properly recorded.• Configure, image, deploy and maintain all desktops PCs, workstations, printers, and peripherals within the home region and elsewhere as required providing agreed on services to users.• Ensure all individual computers are connected to the server on a secured network and routinely maintain the network to ensure network security and optimum network performance.• Ensure the latest gaming/software updates are downloaded and installed on all computers, hardware devices and on the business server.• Assist customers to effectively use application, equipment, hardware devices, and computers and ensure payments are made accordingly.• Monitor customer usage to ensure all equipment and computers are being used appropriately.• Contact with local and international vendors and suppliers to purchase stock including computer & mobile accessories and parts as required.• Maintain social networking site page and account. Keep them up to date with latest offers & services available at RV Repairs.• Answer phone and message queries from customers.• Make sure customers do not exceed their allocated time. Show less

Auckland, New Zealand

• Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, WAN and remote systems.• Deploy and configuring PCs, Workstations and Laptops.• Maintenance, Troubleshooting of Desktop Pc’s, Laptops,• Operating System Installation of Windows 7 and Windows 8,8.1• Imaging PCs, MACs, Workstation and Laptop using Acronics tool.• Explain the exact cause of problem and provided solutions to… Show more • Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, WAN and remote systems.• Deploy and configuring PCs, Workstations and Laptops.• Maintenance, Troubleshooting of Desktop Pc’s, Laptops,• Operating System Installation of Windows 7 and Windows 8,8.1• Imaging PCs, MACs, Workstation and Laptop using Acronics tool.• Explain the exact cause of problem and provided solutions to it.• Responsible for responding to customer calls on hardware issues.• Installation and configuration of network Printers.• Outlook configurations and support.• Configure Direct Access, Active Directory and Exchange Services.• Configured personally-owned as well as institutionally-owned Android and iOS devices for staff, students and guests of the college as well as advised upon, or carried out a backup of these systems• Install and configure MS Office Pro, Adobe Creative Cloud, iOS Apps, Sibelius, McAfee, Citrix Dazzle (Synergetic), SmartBoard (interactive whiteboard’s) and SolidWorks (CAD software)• Managing staff access to VPN systems, Wi-Fi and terminal servers.• Managing users access to file server or shared folders Show less

Takanini

India

Web Development & Digital Marketing, Information Technology

Web Development and Digital Marketing

Bachelor'S Degree, Information Technology

ComTIA A+ Network+ Windows 8 Configuration MCSA/MCSE Windows Server 2008,2012,2016

12Th Standard, Computer Science

Non-Medical (Science)