Deepak Jain Email & Phone Number

Results-driven IT Program Manager with expertise in service delivery and program management. Proven track record of successfully leading cross-functional teams and delivering complex projects on time and within budget. Strong ability to align IT initiatives with business objectives and drive process improvements to enhance operational efficiency. Seeking challenging opportunities to contribute my skills and experience in a dynamic organization.Key Skills:•Project/Program management activities, delivery of multiple projects within IT, ensuring both schedule and budget fidelity.•Experience leading Agile Development projects and Operations portfolio with internal/outsourced resources.•Work across different Strategic Business Groups (SBGs) and the Enterprise PMO and enable effective cross-domain leverage of tools and technology.•Participate in the warm up- idea intake process as and when needed and help business to expedite the project conversion processes by helping on required documents/estimations.•Work with IT Business Partners business proposals, feasibility of a potential project to assist the drive of overall IT strategy scenarios, and Cost & timeline estimates•Develop and deploy standard solutions across the IT portfolio, ensuring reuse of best in class solutions and adhering to a common process model throughout.•Statement of Work, eAuction process, Vendor contract negotiations.•Responsible for the end-to-end delivery of projects assigned.•Mentor IT Project Managers in project management practices & tool competencies.•Work cross-functional and cross-organizational project teams.•Ensure an effective change management process across portfolio projects.•Excellent communication skills and have effectively collaborated with the business stakeholders, vendors and leadership to effectively communicate the status and Risks.•Experience in leading Innovation and Competency development councils for domain to improve reuse across teams and build internal competency in team.Domains : Marketing, eCommerce, Content Management, Web applications, SalesforceTools : JIRA, IT PPM, Bit Bucket, MPP, Visio, TFS, ClearCase, Code CollabratorProcess : Agile, Six Sigma, ITIL, HOS, New Product Introduction (NPI), GDPR (Data privacy, PIA’s, PDT)Technologies : Marketo, Salesforce, HTML, AJAX, XML, jQuery,PHP, MYSQL, PHP CMSCertifications:•Six Sigma Certified• ITIL Foundation Certification•SAFE (Agile) Certified•Certified Scrum Master

Listed skills include Javascript, Xml, Networking, Linux, and 25 others.