Sr.Associate Service Delivery And Development
CurrentResponsible for developing, implementing and maintaining the cabin service training and service delivery , policies and procedures.moniter and internal and external customers feedback . cordinate with base team and service design.conduct training and workshop for trainers ,cabin crew on new and existing service procedure and standards.collaborate with service design and service performance to enchanced cabin crew effecinecy and over-all guest experience.ensure that crew compliment and service procedure is align with operational requirements .