Leading a team of young skilled and semi-skilled individuals for delivering the processEnsuring process is delivered by optimum number of resources; so he has to drive productivity while keeping the quality of auditsInterfacing with client servicing team and the client on all process related issuesExplore synergies between similar projects on field and backendUnderstanding the process brief and creating the SOP document for the process / project deliveryCreate Survey questionnaire appropriate for the projectLearn the modus-operandi of the RS automation system, upload survey questionnaireCreating training material for briefing field team membersDetermining the key metrics of Quality control and creating training manual accordinglyAllocating daily work to the backend QC team and ensuring completion of daily, weekly and monthly targetsManaging and motivating the team so that productivity norms are adhered toLiaison with the client to close all field related issues like getting address for outlets where address is not available or coordinating a joint visit with field teamLiaison with client to set up validation processes such that the process runs error freeCreate reports, process documents needed internally or by the client for monitoring the process/ track results of the processRegularly talk and coordinate with the client to explore more areas of work opportunityCreate team leaders to manage smaller teams efficiently

Handling end-to-end online/quantitative research projects for domestic and international clientsCo-ordination with teams for timely project completionInvolved in project management activities including analysis, strategy, planning, scheduling, etc.Handling ad-hoc, tracking study projectsManaging online survey links, data mapping, reporting (population and reviewing)Stakeholder managementPeople ManagementEscalation Handling

• End to End Project execution• Internal Stakeholder management and communication• People management• Escalation handling• Picking up on projects as commissioned from the sales team• Working on project requirements as per Client needs• Questionnaire review, building/changes, KOC, providing suggestions, if any, setting milestones and agenda• Internal communication with the teams (SP/DP) on survey programming, link testing, field report and getting the right deliveries to client accordingly on data sets (Excel/SPSS/tabs) format.• Field launch and management, vendor management, and quota management• Working on closure reports based on-field metrics (IR, LOI, Median, RR) in matching with the projected metrics as per sales notification• For SO (Sample only projects) working on platforms like ConfirmIT, Decipher, Cint & Fulcrum and creating set ups for the projects• Looking after the sample and building coordination with internal stakeholders and supplier partners• Maintaining the IR, LOI Median, RR to keep a track on the increase/decrease of CPI and accordingly conveying to the internal stakeholders• Delivering data as per client needs• Delivering the right needs to the client as per the deadline• Looking after quotes and accordingly synchronizing with supplier partner and delivering it to the stakeholder to match the CPI requirement

-Overseeing the day-to-day operations of evaluation projects;-Communicating the evaluation plan and its details with the Project manager-Managing the collection of quantitative and qualitative data; -Summarizing and analyzing data;-Working over the client updates and quota report-Summarizing and explaining research findings and their implications; -Preparing findings for publication;-Team management of 4-5 for different projects.

Conducted mixed grade analysis of NCO hot rolled coils Worked in PPC department (Production, Planning and Control) to better understand the various functions done which included Monitoring and Controlling quality of steel grade alongside running MIS analysis for the sameApart from this also worked on understanding the Outbound Rail Logistics for JSW