Senior Business analyst at Newgen Software|| Client RHB - Loan Operations-Kula Lumpur| Labuan || EWB -Philippines Inward Remittance8 years of experience in business analysis, requirements gathering, process mapping, documenting functional and technical specifications, modeling workflows, and creating knowledge artifacts.Leading the documentation, review, and approval of all business requirements within the LOS banking process for Southeast Asia Projects• Converting high-level strategy and product direction into user stories that support business objectives.• Prioritizing the product backlog based on business value and stakeholder feedback to ensure optimal project outcomes.• Facilitating backlog refinement and sprint reviews to promote effective collaboration and communication among team members.• Collaborating closely with the development team to maintain sprint focus and achieve project milestones.• Proficient in capturing detailed requirements and documenting BRD and FSD to create comprehensive solution stories.• Conducting AS-IS and TO-BE process design for Gap Analysis, enabling teams to identify and address inefficiencies and gaps in the current process.• Effectively translating business needs into technology solutions and process improvements in line with company objectives.• Experienced across various stages of the Software Development Lifecycle, including requirements elicitation, authoring user stories, reviewing test cases, and conducting business and user acceptance testing (UAT).• Collaborating closely with business teams to understand issues and data challenges.• Building and maintaining relationships with stakeholders and third parties at multiple levels.• Proficient in writing user stories, sprint planning, prioritizing tasks, backlog review and updates, writing acceptance criteria, and functional testing.• Skilled in conducting and signing off on Testing (SIT and UAT), user training, and Go Live planning and support.