Deepak Kumar Email & Phone Number

Telangana, India

Working in the area of human trafficking as we focus on ending slavery in our lifetime

Mumbai, Maharashtra, India

We aim to make counselling effective, affordable, convenient and accessible to people across all age groups - whether you are a working professional or a homemaker, a budding entrepreneur or a retired one, a teenager or a college student!At The Green Sofa, we aim to provide a platform for you! Our model ensures that you have the flexibility of gaining access to Professional Counselling Services while having the luxury of being in your PJ's athome or any space that’s your comfort zone.

Mumbai, Maharashtra, India

Responsible to host various leadership and life skill sessions for a 50 plus FTE. While handling reporting, MIS and Data handling along with Finance and Operational functions for the business. Helped create an HRMS System for the office while handling various administrative tasks associated. Also helped create a stakeholder billing and retention tool for the business to monitor cashflow, defaulted payments and new Customer creation along with detailed reports of the finances for the firm.Handled various stakeholder meetings and communications for the Sr. Partner at the firm.Handled end to end event logistics and finances for major events being hosted by the Sr. Partner for the city.

Mumbai, Maharashtra, India

Built a strong voluntary network across various organizations in Mumbai, Delhi, Pune, Nasik, Goa and other cities to create a Pan-India network for work generation for the volunteer teams in these cities.Increased and generated new clientele relationships close to 45%, thereby building presence in the city and state.Was the Single Point of Contact handling various leadership and life skill sessions for esteemed reputed small business and customers with prolife trainings, enquires, while working towards creating a swift people management resolutions. while handling reporting, MIS and Data handling along with Finance and Operational functions for the business.

Hyderabad, Telangana, India

Handled various risk portfolios for premium clients with small business, while providing swift resolutions to reduce financial impact for customers and the bank with fraud related enquiries.Worked towards quick processing of accounts while creating a customized plan to ensure that all the client's needs are met while ensuring accuracy and customer satisfaction month on month basis.Handled various projects and focus groups that ensure efficiency of current working procedures towards least customer impact and adherence of regulatory norms designed by the government.Participated in extra circular activities like Training Needs, Reporting & Analysis of team performance data for the team.

Hyderabad, Telangana, India

Handled queries and collections of Delinquent Mortgage Accounts, helped cure accounts with plans and programs with swift resolutions growing from 10% to 18% month on month.Part of a project called Flood-Insurance Review Management providing accurate resolution processing of highly delinquent and sensitive veteran loans.Handled various projects and various loans accounts to avoid foreclosure (retention rate growing steadily from 3% to 12%), while the being compliant to the various government standards during a volatile recession season.Volunteered as part of the Community drive called “Good Samaritan” for my entire workgroup.Handled various extra circular activities like Fun@Work and Birthday celebrations for multiple teams.

Hyderabad, Telangana, India

Worked with various verticals for varied clients like Standard Chartered bank, Advanta Bank, Air Canada amongst others.Helped drive process matrixes according to the industry standards.Served as Call Quality Analyst and grew to floor support handling monitoring and taking Escalation/Supervisor calls.Part of the esteemed BFSI – Galaxy Program to handle New Hire Orientations.Created various Lean based projects to help streamline business process for clients.

Hyderabad, Telangana, India

Handled office and administrative tasksManaged and Coordinated various high-level stakeholder meetings