Deepak Kumar Email & Phone Number

Gurugram, Haryana, India

• Responsible to complete the order journey of the fallout orders after validating theService address, Tech check, Credit check, Shipment and Tax, Payment details andcontact information by following the SLA and Required.
• Order Verification (OVC) and Order entry
• Validate the pre-order received and refer it back to the customer, if additionalinformation is needed.
• Update and complete the order information and submit the orders to provisioning.
• Perform all order management queues including Fallout/Spring Creation/G-fast andDSR Revert.
• Responsible to raise reimbursement claim for Buyout customers.

Gurugram, Haryana, India

• Worked for an USA based Group Healthcare Organization CIGNA.02/2020 – 01/2022Gurugram, India
• Used to code Medical, Dental, Vision and other benefits which were covered in thegroup health insurance policy by following HIPPA and PHI guidelines.
• Use to create the policy documents in company tools with 100% Accuracy to avoidany quality fatal by following TAT and SLA.
• Used to create Billing structure and funding agreement.
• Used to release billing.
• Used to Co-ordinated with client over various platforms like Skype, Salesforce,Webex, Outlook and Avaya call regarding the assigned inventory.