Key Responsibilities: ---• Service Assurance, Project Management, Transition, Network Management, Client Services and Delivery Management.• A strategic planner with proficiency in streamlining technology driven business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. • Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.• Strengthened in technical skills, maintaining Customer-Relationships, Operations & Fault Management and Cross Functional Management skills.• Adeptness in providing guidance and leadership to staff in accordance with specified program objectives.• Exceptional communication, presentations & mentoring skills with distinguished abilities in leading teams for developing business continuity plans, procedures and service standards for business excellence.

Handling Uttar Pradesh Power Corporation Ltd. (UPPCL) Govt. Project at UP-East. Working For Reliance Communication Limited , on roll of Ericsson.  Service Delivery, Site Survey. Installation and configuration of RF equipment at client end and pop end. Tool – Primatel ,FA Manager ,Winbox ,Fibcom ,Wipmanager , Telnet , Ubiquiti Creagon, OME E1 testing and live E1 to Ethernet EOPDH Configuration /troubleshooting. Example- NetAxcess, RED Microwave E1 carry through Microwave channels IOS Upgradation Of RF Equipment & Cisco 800 Series Router. Network connectivity troubleshooting, ping, and telnet.

Handling Uttar Pradesh Power Corporation Ltd. (UPPCL) Govt. Project at UP-East. Handling SSDG Govt Project. Technical Plan for Rollout. Installation and configuration of RF equipment at client end and pop end. Troubleshooting of Customer’s day to day Network related problems. Providing backend support to field engineers on Local area network and WAN connectivity problems. Coordinating with customers of different locations & projects to complete sites in given time line. Coordinating with my teams and Coordinators of different locations to complete sites in given time line. Dealing with customer to solve the issues related to sites. Administering & designing LANs, WANs internet/intranet, and voice networks. Analysing & developing key components using methodology prescribed techniques. Communicating and negotiating with users, specialists, other staff and suppliers.