Deepak Kumar Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

• End to end delivery of project planning, installation, integration and deployment of Cisco 920 and RSP3C migration activity for Maharashtra circle.
• Resource management, planning resource management as per project deadline, project scope and make the optimum utilization of the available resources.
• Planning, managing and co coordinating with team, logistics, vendors and performing day to day schedules and meeting deadlines.
• Maintaining the change management tracker for scope, progress and issues.
• Data analysis on reports of projected and implemented scope of work to ensure progress and deviations in project work.
• Preparing rollout report of Cisco 920 and RSP3C card Migration projects MH.

Pune Area, India

• End to end delivery of project planning, installation, integration and deployment of Cisco 920 and RSP3C migration activity for Maharashtra circle.
• Resource management, planning resource management as per project deadline, project scope and make the optimum utilization of the available resources.
• Planning, managing and co coordinating with team, logistics, vendors and performing day to day schedules and meeting deadlines.
• Maintaining the change management tracker for scope, progress and issues.
• Data analysis on reports of projected and implemented scope of work to ensure progress and deviations in project work.
• Preparing rollout report of Cisco 920 and RSP3C card Migration projects MH.

Bengaluru Area, India

• Managing RJIO NOC and 25 NOC executive deployed for Reliance Jio Infocomm Ltd. Operations.Weekly Site Outage Sign Off with IPCOLO Operators.
• Approval of the planned Events related to Infra.
• Ensuring all Site Downs details are fully maintained and regular update are distributed via agreed communication channels.
• Ensuring all incidents are correctly classified (Utility) as per customer Service Level Agreements.
• Tools Used: Citrix, HP Service Manager, LSMR, TemIP, NNMI, Everest

Pune Area, India

• Managing ICISL NOC and 5 NOC executive deployed for Idea Cellular Infrastructure Ltd. Operations.
• Daily Outage report preparation, validation, report circulation and analysis.
• Escalating alarms as per assigned Escalation matrix to concerned person within specified time For the restoration and resolution of issue within SLA.
• Root cause analysis of faults and problems.
• Converting alarms to Trouble ticket and Fault ticket within specific time and Assigned it to concerned Person and follow up for closure.
• Alarm correction and compliance improvement.

Pune Area, India

• Alarm Monitoring for Indus Towers assigned Network Services, Clearing the first level Network Alarms.
• Creation of Trouble Ticket, Fault Ticket, Service Ticket and Work order for field related issues.
• Reacting to emergency faults by upstream providers and ensuring that all faults are rectified promptly.
• Manage proactive follow-ups by updating field engineers regarding critical alarms on all OSS entities.
• Updating ticket and routing to the relevant department for further action.
• Regular follow up on the events with Concerned Person & department till closure.