Deepak Kumar Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

End to end delivery of project planning, installation, integration and deployment of Cisco 920 and RSP3C migration activity for Maharashtra circle. • Resource management, planning resource management as per project deadline, project scope and make the optimum utilization of the available resources. • Planning, managing and co coordinating with team, logistics, vendors and performing day to day schedules and meeting deadlines. • Maintaining the change management tracker for scope, progress and issues. • Data analysis on reports of projected and implemented scope of work to ensure progress and deviations in project work. • Preparing rollout report of Cisco 920 and RSP3C card Migration projects MH. • Getting WCC sign off of week progress on weekly basis. • Successfully completed 3000+ sites in MH Circle

Pune Area, India

End to end delivery of project planning, installation, integration and deployment of Cisco 920 and RSP3C migration activity for Maharashtra circle. • Resource management, planning resource management as per project deadline, project scope and make the optimum utilization of the available resources. • Planning, managing and co coordinating with team, logistics, vendors and performing day to day schedules and meeting deadlines. • Maintaining the change management tracker for scope, progress and issues. • Data analysis on reports of projected and implemented scope of work to ensure progress and deviations in project work. • Preparing rollout report of Cisco 920 and RSP3C card Migration projects MH. • Getting WCC sign off of week progress on weekly basis. • Successfully completed 3000+ sites in MH Circle

Bengaluru Area, India

Managing RJIO NOC and 25 NOC executive deployed for Reliance Jio Infocomm Ltd. Operations.Weekly Site Outage Sign Off with IPCOLO Operators. • Approval of the planned Events related to Infra. • Ensuring all Site Downs details are fully maintained and regular update are distributed via agreed communication channels. • Ensuring all incidents are correctly classified (Utility) as per customer Service Level Agreements. • Tools Used: Citrix, HP Service Manager, LSMR, TemIP, NNMI, Everest

Pune Area, India

Managing ICISL NOC and 5 NOC executive deployed for Idea Cellular Infrastructure Ltd. Operations. • Daily Outage report preparation, validation, report circulation and analysis. • Escalating alarms as per assigned Escalation matrix to concerned person within specified time For the restoration and resolution of issue within SLA. • Root cause analysis of faults and problems. • Converting alarms to Trouble ticket and Fault ticket within specific time and Assigned it to concerned Person and follow up for closure. • Alarm correction and compliance improvement. • Identifying frequent failing sites and sleeping sites and recommending corrective action. • Creation of ESMA alarms tracker on daily basis. • Ensuring availability of all sites visible in NOC/Local monitoring terminals.

Pune Area, India

Alarm Monitoring for Indus Towers assigned Network Services, Clearing the first level Network Alarms. • Creation of Trouble Ticket, Fault Ticket, Service Ticket and Work order for field related issues. • Reacting to emergency faults by upstream providers and ensuring that all faults are rectified promptly. • Manage proactive follow-ups by updating field engineers regarding critical alarms on all OSS entities. • Updating ticket and routing to the relevant department for further action. • Regular follow up on the events with Concerned Person & department till closure. • Work towards the goals and responsibilities assigned by the Shift Manager. • To ensure Security is implemented and maintained in accordance with Security and Risk Management Directives of the organization. • Closure of ticket, end to end ownership of trouble ticket. • I-Navigator – Monitoring alarms through Nokia OSS and Ericsson OSS.