Deepak Kumar Email & Phone Number

Gurugram, Hr, In

India

Seasoned professional in Accounts Receivable, Credit Control, MIS, Billing, and Revenue Assurance, with extensive expertise in collections, customer service, and team management. Skilled in optimizing financial processes for domestic and international customers, enhancing cash flow, and minimizing credit risks. Proven ability to lead cross-functional teams, delivering high-quality results in billing accuracy, revenue assurance, and customer satisfaction. Strong analytical background, leveraging MIS reporting for strategic insights that drive performance and streamline operations. Dedicated to fostering collaborative, customer-focused environments that support sustained growth and client loyalty.

Delhi Ncr

Credit Control, Collection, Receivables, and Billing OperationsKey Deliverables:• Liable for Credit Control, Collections & Accounts Receivable work process• Providing Customer Services, MIS Reporting for North, Customer and bank reconciliation, as well as monthly debtor account reconciliation• Analyzing and examining collection vs. targets regularly. Accountable for Billing: inspecting and monitoring to ensure billing quality and timely submission to the customer, proper receiving and POD details are sustained• Formulating journal entries and credit notes and aiding with month-end closing. Preparing and follow-up on daily Receivable Statements for all branches• Auditing and reporting aged debtors to management and all stakeholders. Reviewing credit applications and credit reports References for establishing credit limits and determining creditworthiness• Engaging in checking for new tools and Standard Operating Procedures (SOP) implementation has been conducted regularly with the assistance of the IT team. Hiring and training new team members on time while meeting Key Result Area (KRA) / Key Performance Indicators (KPI)• Inspecting and closely working with Disputed and Sticky customers to ensure timely collection

Gurgaon, India

Credit Control, Collection, and Accounts Receivable (AR) ManagementKey Deliverables:• Participated in following up on payments for Bad Debts and Pending Invoices. Curbed and examined inventory/orders based on credit limits and days according to the contract• Filed legal action against defaulters and bankrupts. Coordinated with internal teams (sales and marketing, operations, and finance) for customer queries and resolution• Controlled, monitored, processed, and implemented Credit/Debit notes by company policy• Accountable for AR Review, Collection Review, Dispute Management, Reconciliation, MIS, Collection Projections and Forecasting, Doubtful Debtors, Debtor Management, Followed-up on debtor payments and timely collection, Balance Confirmation, Vendor to Customer Payment Trade Reporting Facility (TRF) control• Worked with functional teams to ensure that finance projects assigned by management were completed successfully and on time

Gurgaon, Haryana, India

Overall Key Deliverables:• Sent Statements of Advice (SOA) and ledgers to customers regularly, based on the Operating System (OS) and customer demand.• Followed up with customers directly over the phone, by mail, or by personal visits. Handled Key Performance Indicators (KPI) and Service Level Agreements (SLA) related to delivery reports/processes under• Responsible for Collections management, such as standard reporting, statement distribution, and compliance. Engaged in Aging reports, Days Sales Outstanding (DSO) minimization, outstanding clearance, and hard bucket collection• Highlighted ongoing customer complaints about billing or service rendered, as well as working on service failure complaints with assigned departments

Gurgaon, Haryana, India

Overall Key Deliverables:• Sent Statements of Advice (SOA) and ledgers to customers regularly, based on the Operating System (OS) and customer demand.• Followed up with customers directly over the phone, by mail, or by personal visits. Handled Key Performance Indicators (KPI) and Service Level Agreements (SLA) related to delivery reports/processes under• Responsible for Collections management, such as standard reporting, statement distribution, and compliance. Engaged in Aging reports, Days Sales Outstanding (DSO) minimization, outstanding clearance, and hard bucket collection• Highlighted ongoing customer complaints about billing or service rendered, as well as working on service failure complaints with assigned departments

Gurgaon, Haryana, India

• Participated in payment follow-ups for bad debt and Pending Invoices. Controlled and examined inventory orders based on Credit limits and days as per contract• Initiated Legal Actions Against Defaulters and Bankrupts. Partnered with internal teams (sales and marketing, operations, and finance) to resolve customer issues

Pgdm-Post Graduate Diploma In Management, Finance And Financial Management Services And International Business

Axcounts And Financial Management, Accounting And Finance