Deepak Kumar Email & Phone Number

Gurgaon, India

Key Deliverables1) Assigned with the task of leading team of nine in house and three Outsource staff for Back end support for MIS, Advisor on-boarding and servicing PAN India.2) Day to day follow up and coordination with different teams to ensure timely flow of MIS.3) System testing under Disaster Management at different locations.4) Script making for internal functions to ease the process of Insurance advisor on boarding.5) To train cross functions on script making for their internal processes.6) Testing of functionalities developed by vendor for all kind of in house Systems/Software.7) Compliance with IRDA regulator & internal guidelines.8) Involved in preparation of various reports like daily, weekly & monthly MIS reports, Vendor management Report, On board advisors reports.9) Good hands on with Excel & Word tools like V-Look up, H-Lookup, Pivot charts and Graphs, Mail merge, macros (entry level) & other functions.10) Conduct monthly audit of internal process/systems.11) Calculate and transmit weekly/monthly MIS reports, MOM, dashboards for the senior Management.12) Process management – identifying the grey areas, highlighting and forecasting resource management with way forward.13) Query resolution for branches regarding business login for various segments.14) Formulating processes that need to be implication to reduce the ‘Total Allotted Time’ (TAT).15) As a part Quality Management System (QMS) under ISO 9001:2008 certified co., handling Process Adherence vis-à-vis Documented Process, Updation of records / Process Maps, Dashboard tracking.16) Handling critical projects like decentralized Imaging and workflow, process reengineering and deliberations on new Insurance agency handling systems.17) Hiring of outsource business partners for sourcing business in coordination with PAN India branches.

Gurgaon, Haryana, India

Key Deliverables1) Assigned with the task of leading team of nine in house and three Outsource staff for Back end support for MIS, Advisor on-boarding and servicing PAN India.2) Day to day follow up and coordination with different teams to ensure timely flow of MIS.3) System testing under Disaster Management at different locations.4) Script making for internal functions to ease the process of Insurance advisor on boarding.5) To train cross functions on script making for their internal processes.6) Testing of functionalities developed by vendor for all kind of in house Systems/Software.7) Compliance with IRDA regulator & internal guidelines.8) Involved in preparation of various reports like daily, weekly & monthly MIS reports, Vendor management Report, On board advisors reports.9) Good hands on with Excel & Word tools like V-Look up, H-Lookup, Pivot charts and Graphs, Mail merge, macros (entry level) & other functions.10) Conduct monthly audit of internal process/systems.11) Calculate and transmit weekly/monthly MIS reports, MOM, dashboards for the senior Management.12) Process management – identifying the grey areas, highlighting and forecasting resource management with way forward.13) Query resolution for branches regarding business login for various segments.14) Formulating processes that need to be implication to reduce the ‘Total Allotted Time’ (TAT).15) As a part Quality Management System (QMS) under ISO 9001:2008 certified co., handling Process Adherence vis-à-vis Documented Process, Updation of records / Process Maps, Dashboard tracking.16) Handling critical projects like decentralized Imaging and workflow, process reengineering and deliberations on new Insurance agency handling systems.17) Hiring of outsource business partners for sourcing business in coordination with PAN India branches.

Gurgaon, India

MIS reports, Team & Vendor Management, Compliance, Quality assurance, Data and System Analyst with various control in placeAssigned with the task of leading team of Nine in house and Three Outsource staff for Back end support for MIS, Advisor on-boarding and servicingPAN India which includes1) Day to day follow up and coordination with different teams to ensure timely flow of MIS.2) System testing under Disaster Management at different locations.3) Testing of all kind of in house Systems/Software.4) Cross functional & branch interaction for various financial transaction of insurance advisors.5) Involved in preparation of various reports like daily, weekly & monthly MIS reports, Vendor management Report, On board advisors reports.6) Good hands on with Excel & Word tools like V-Look up, H-Lookup, Pivot charts and Graphs, Mail merge & other functions.7) Conduct monthly audit of internal process/systems.8) Calculate and transmit weekly/monthly MIS reports, MOM, dashboards for the senior Management.9) Process management – identifying the grey areas, highlighting and forecasting resource management with way forward.10) Query resolution for branches regarding business login for various segments.11) To communicate and coordinate with Pan India as support function.12) Formulating processes that need to be implication to reduce the ‘Total Allotted Time’ (TAT).

Gurgaon, India

Coordination, Team & Vendor Management, Compliance, Quality assurance, Data & System Analyst with control on hiring & servicingAssigned with the task of leading team of TWO in house and ONE Outsource staff for Back end support for Advisor on-boarding and servicing PAN India which includes1) To communicate and coordinate with Insurance Institute of India (III) & IRDA, regarding pre-recruitment Examination for Insurance Agents & agent servicing.2) Establish and communicate performance standards3) Life Insurance Agent on-boarding, servicing.4) Documentation and filing as per the IRDA guidelines and ISO certification5) Review duties, responsibilities and objectives of the team6) To communicate and coordinate with Pan India as support function

Gurgaon, India

Coordination, Team & Vendor Management, Compliance, Quality assurance, Data & System Analyst with control on hiring & servicingAssigned with the task Back end support for Advisor on-boarding and servicing PAN India which includes1) To communicate and coordinate with Insurance Institute of India (III) & IRDA, regarding pre-recruitment Examination for Insurance Agents & agent servicing.2) Life Insurance Agent on-boarding, servicing.3) Query resolution for branches regarding business login for various segments

Gurgaon, India

1) Processing policy documents, quality checking, keeping track for all MIS.2) Processing of customer policy Applications for various Segments & Products. 3) Preparing MIS- Reports for all customer policy Applications Processed, Call Center Cases, Cash matching & Inforcement.4) Processing of customer policy Applications for various Segments & Products.5) Doing Quality Check for all the customer policy Applications Processed.6) Keeping Complete Track for all Product Applications Processed, in different tools/applications

New Delhi Area, India

1) To handle all type of Data Processing works, Internet works.2) Keeping Complete Track of Indexation

Pgdca

Pgdca, Software

Senior Secondary

Education record

B Com