• Team Lead, Leading a team of more than 10 peoples. • 10+ years of experience in DevOps and Support of various application. • Production Ticket/Issue Triage and Workaround. • Involved in L2 and L3 support teams to resolve the issues. • Bug Fixing. • Involved in support team after office hours, weekends and stay on call when business needs. • Identify root cause in the code, perform break-fix activities in the code/ DB. • Involved in the release management and code deployment process to migrate the code changes. • Involved in closing tickets and send updates/reports to various stakeholders • Good understanding of SDLC process around Coding, Unit Testing, Build & Deployment.