As the Head of the BPM (Business Process Management) platform, I lead the strategic direction and operational execution of our BPM initiatives to streamline, optimize, and automate core business processes across the organization. In this role, I collaborate with cross-functional teams to design and implement scalable solutions that enhance process efficiency, improve customer experience, and drive operational excellence.

As the newly appointed IT Project Manager and Digital Transformation Manager at Ajman Bank, I lead the LOS project with Agile methodologies. Spearheading digital initiatives, I foster an agile project management culture, driving innovation and efficiency in delivering transformative solutions for the bank's success.

I am a highly experienced Project Manager specializing in overseeing critical digital transformation initiatives in the banking sector. My primary focus has been on driving strategic changes within Credit Card and Account Opening processes for one of Dubai's leading banks. With an extensive skill set that encompasses project planning, resource allocation, risk management, and effective team leadership, I have consistently delivered successful outcomes for complex projects.Key Responsibilities:- Planning and executing digital transformation projects aimed at optimizing Credit Card and Account Opening procedures.- My meticulous approach to project planning ensures that all milestones are met within scope, budget, and specified timelines.- As a dedicated team leader, I have led cross-functional teams, fostering collaboration, and encouraging synergy among team members.- Efficient resource allocation has been a cornerstone of my approach, maximizing productivity and ensuring projects are delivered on time and on budget.- I am highly skilled in risk management, proactively identifying potential project risks and implementing strategies to mitigate them.- My role has often bridged the gap between business objectives and technology solutions, aligning project goals with the bank's organizational priorities.

As a Group Lead and Team Leader with a specialization in IT projects in the Banking sector, my tenure has been marked by significant accomplishments within one of Dubai's prominent banks. I have successfully automated and delivered multiple retail processes, streamlining operations and enhancing efficiency.Key Achievements:I have played a pivotal role in automating and optimizing retail processes, contributing to improved operational efficiency and customer experience for a leading bank in Dubai.My responsibilities included conducting code reviews for my team, ensuring the quality and performance of the codebase, and mentoring team members to foster skill development.I designed and implemented a robust integration layer to facilitate seamless communication with another critical system within the bank, resulting in reduced Turnaround Time (TAT) for multiple processes.The integration layer I designed has been instrumental in enhancing the bank's process optimization efforts across various fronts.

Tech lead, Onsite Project Coordinator

Tech lead, Onsite Project Coordinatoro

direct client handing, part of core team for project, designing and implementing of many BPM process .

software engineer, part of core team in many project delivery.

Part of internal software development team