Deepak Kumar Jha Email & Phone Number

Industry thought leader with more than two decades of IT and Business consulting experience in Enterprise suites of applications across CRM, CPQ/OM, Field Service, Provisioning, Mediation, Billing (On premise > Cloud > Industry Cloud journey traversed). With mix blend of domain and technology, I've pioneered solutions across the Healthcare, Communication and Energy industries, created PoVs/PoCs and thought papers in the emerging areas (incl. Renewable/Clean energy, Energy Management, Data center, Sustainability, Applied/Generative AI) involving multiple platforms/poly cloud solution including Salesforce Industry clouds (Vlocity offerings, right from beginning/evolution).I hold both Certification and Accreditation (Implementation/Use case scenario) in one of the most challenging Salesforce exam i.e. Energy & Utilities cloud. I am certified Salesforce Industry cloud consultant (across Sales and Order journey) and certified SAFe Agilist practitioner who is a continuous learner, experimenter, methodical and passionate about the digital led disruptions.With an active bent on business process standardization, harmonization and domain consulting, I am passionate working as SME and advisory roles and my ambit of experience covers multiple co-ordinates on the lines of Innovation and Center-of-excellence, Competency building, Presales (as solution lead), Transition for mission critical applications, Due diligence, Multi-country based Implementation, support & operation, architecture and strategic planning and vendor management.What's beyond ? :- I have a 'Continuous learner mindset' where metarule driven concept formulation and hands-on take a precedence to deliver 'Innovation as a service' in my day to day activities. I believe in 'Simplicity by design' and this is where I also have strong interest in the metarule driven, highly morphological and deep semantic based language Sanskrit. The same logic applies when I see the foundational model (AI-ML) focused on natural languages and making rapid strides by means of training with billions of tokens and parameters for better tomorrow.

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  Bit Sindri

  Electrical Engineering