Deepak Kumar R Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Promoted from the previous role in the same company as SME after successfully clearing the internal assessments.The roles and responsibilities for the new role:• Criteria management and Work allocation for associates.• Developing and executing ecommerce strategies to increase sales, improve customer experience and achieve revenue goals.• Monitoring metrics at GL/PL/Market place level and Analyzing reasons for drop/gain in WoW/MoM metrics.• Process improvement such as updating guideline, AFM Integration, CPM integration or Addition/deletion of competitors.• Training and mentoring new hires.• Standardized work procedures to achieve maximum efficiency.

Bangalore Urban, Karnataka, India

Recruited to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams & system outputs, suggesting and implementing process or system improvements, and identifying emerging process performance trends.Key Contributions: • Created SOPs for new launches and competitor additions which helped the team to get a clear understanding of the process.• Ensured 100% accuracy and Maintained 120%+ productivity throughout the tenure of this role.• Developed weekly efficiency reports of the team to track their performance and came up with solutions to increase the efficiency progressively.