Deepak Kumar Y Email & Phone Number

United Arab Emirates

India

1) Timely delivery of Internal stakeholders reports as per the given timelines2) Publish weekly & monthly MIS related to - Volume analysis, monthly performance analysis & sales team performance3) Ensuring timely preparation, consolidation, and submission of all regulatory MIS.4) Participate in selected business meetings to build detailed understanding of unit business performance and related topics to understand business needs of stakeholders.5) Ensure completeness and accuracy of management reporting data for relevant business lines and units.6) Research, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop reports for automation by coordinating with project team for closure7) Tracking and analyzing customer experience team data for process gaps & highlight timely to GM customer support

Noida, Uttar Pradesh, India

1) Role of a business accelerator, who takes end-to-end responsibility across a multitude ofspheres, be it Sales, Marketing, Operations planning, Process improvement, Promotional planning and Vendor management.2) Managing multiple Sellers, Brands, Potential growth accounts across category to achieve revenue growth, improved traffic and Customer delight.3) Creating and developing a long term plan and strategy for development of thecategory while measuring key seller metrics to optimize sales across the category.4) Overall responsibility of medium- & long-term sales planning while being directly responsible for GMV, Net Margin, volume & profitability.

Gurugram, Haryana, India

1) Handling customers and maximizing customer satisfaction through continuous improvement in delivery performance and customer feedback analysis.2) Act as the liaison between the client and Ecomexpress providing pro active insights on shipments handed over in a month.4) Meet and exceed target set in terms of contributing and generating revenue for the department.5) Monthly review with Key Accounts on our service standard and related problems and raising it with concerned POC's for change or improvement in processes.6) Monthly account reconciliation with clients for hassle free billing of invoices.7) Further Promoted to EDS (Ecom Digital Service) and handled north region operation for clients like Bajaj, ICICI bank ltd, RBL Bank ltd.

New Delhi, Delhi, India

1) Vendor profiling and identifying client requirements.2) Complete Vendor training about the process, guidelines, Panels and covering all training steps as designed.3) Management of product listing online – ensure product descriptions and technical specifications are well explained in simple customer centric language with Images as per standard.4) Managing Vendors from PAN INDIA from different categories like Fashion, Electronics, Automotive etc. and providing end support to them after Inter- Department Coordination.

Gurugram, Haryana, India

1) Develop trust and relationship with a portfolio of vendors to ensure they do not turn to competition.2) Act as a first point of contact for vendors and resolving their queries3) Order processing and coordination with internal teams to ensure smooth delivery.4) Reconciliation of orders for monthly invoicing.