Deepak Manjunath Email & Phone Number
@bydeluxe.com
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Who is Deepak Manjunath? Overview
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Deepak Manjunath is listed as Senior Manager - Service Delivery at Deluxe, a company with 20 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at bydeluxe.com and a matched LinkedIn profile for Deepak Manjunath.
Deepak Manjunath previously worked as Service Delivery Manager at Deluxe Entertainment Services Group and Service Availability Manager at Ibm. Deepak Manjunath holds Bachelor Of Science (B.Sc.), Information Technology, A from Kuvempu University.
Email format at Deluxe
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AeroLeads found 1 current-domain work email signal for Deepak Manjunath. Compare company email patterns before reaching out.
About Deepak Manjunath
IT Professional with extensive experience in IT Infrastructure Management, IT Security, and IT Service Management. Certified ISO 27001 Lead Auditor with a proven track record of implementing robust security measures and ensuring compliance with industry standards. A decisive leader who thrives in collaborative environments, successfully managing cross-functional teams and delivering complex projects on time and within budget.Proficient in ITIL and IT Service Management best practices, with a demonstrated ability to align IT services with organizational goals, resulting in enhanced efficiency and customer satisfaction. Certified in Service Integration and Management (SIAM Professional) and Digital Service Manager Integration.
Listed skills include Leadership, It Service Management, Service Delivery, Ms Office, and 16 others.
Deepak Manjunath's current company
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Deepak Manjunath work experience
A career timeline built from the work history available for this profile.
Senior Manager - Service Delivery
Current
Service Delivery Manager
Service Availability Manager
- Service Availability Manager, IBM (Oct 2016 – Current)
- Ensure that all IT services meet availability target levels as defined in SLA
- Responsible for monitoring IT availability levels, comparing actual levels against targets, and addressing shortfalls
- Lead Incident, Change and Problem Management process for the account
- Working proactively to enhance IT service availability
- Responsible for end to end SLA on all reported Critical and High incidents for the account
Service Management Operations Lead
- Single Point of Contact for the Customer for any Service Management Operations related queries
- Responsible for the entire Service Management Operations for the account handling Incident, Change, Problem and Asset Management.
- Helped to tailor company tools to the specific needs of my department by being a member of various user acceptance testing (UAT) teams
- Driving all Major/Critical (P1/P2) incidents for the account towards closure within the defined SLA
- Leading a team of 10+ Members including team members in Service Management and Monitoring team
- Participate in CAB meeting and work alongside Change Manager in planning, assessing and implementing the changes
Service Management - Critical Incident Manager
- Worked as CIM, Subject Matter Expert for the account through the tenure of 6 years
- Lead all Priority-1 incidents, coordinate among Support Teams, Development and Business teams located across different geographies involved in resolving the incidents.
- Work in tandem with Service Operations Managers on Crisis Management for Mission Critical Apps, while owning the documentation of the same.
- Conducting gap analysis, process assessments and process re-engineering along with post incident activities such as MIR, executive summary etc.
- Experienced in handling multiple accounts simultaneously.
- Working on Daily, Weekly, Monthly reports, Publish and present various PPT as part of weekly/Monthly meetings/calls
Technical Support Engineer
- Providing technical support for routers, modems, adaptors, notebook cards and several other network devices.
- Worked in Replacement support team as part of L2 support in replacing the faulty products and handling escalated calls.
Colleagues at Deluxe
Other employees you can reach at bydeluxe.com. View company contacts for 20 employees →
Albina Sazheniuk
Colleague at Deluxe
Málaga, Andalusia, Spain, Spain
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AB
Ainuru Bulekbaeva
Colleague at Deluxe
Kyrgyzstan, Kyrgyzstan
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DT
Despina Tsiara
Colleague at Deluxe
Véroia, Central Macedonia, Greece, Greece
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AT
Abhilash Thomas
Colleague at Deluxe
Bengaluru, Karnataka, India, India
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JK
Jessica Koury
Colleague at Deluxe
Burbank, California, United States, United States
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RC
Rahul Chavan
Colleague at Deluxe
Dhule, Maharashtra, India, India
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HK
Hyoim Kim
Colleague at Deluxe
Seoul Incheon Metropolitan Area, Korea, Republic Of
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MS
Muhammad Sharif
Colleague at Deluxe
Toronto, Ontario, Canada, Canada
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CA
Carrie Archer
Colleague at Deluxe
Los Angeles Metropolitan Area, United States
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RS
Richard Scoates
Colleague at Deluxe
United Kingdom, United Kingdom
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Deepak Manjunath education
Bachelor Of Science (B.Sc.), Information Technology, A
Diploma, Electronics & Communication
Education record
Education record
Education record
Frequently asked questions about Deepak Manjunath
Quick answers generated from the profile data available on this page.
What company does Deepak Manjunath work for?
Deepak Manjunath works for Deluxe.
What is Deepak Manjunath's role at Deluxe?
Deepak Manjunath is listed as Senior Manager - Service Delivery at Deluxe.
What is Deepak Manjunath's email address?
AeroLeads has found 1 work email signal at @bydeluxe.com for Deepak Manjunath at Deluxe.
Where is Deepak Manjunath based?
Deepak Manjunath is based in Bengaluru, Karnataka, India while working with Deluxe.
What companies has Deepak Manjunath worked for?
Deepak Manjunath has worked for Deluxe, Deluxe Entertainment Services Group, Ibm, Tech Mahindra, and Hp.
Who are Deepak Manjunath's colleagues at Deluxe?
Deepak Manjunath's colleagues at Deluxe include Albina Sazheniuk, Ainuru Bulekbaeva, Despina Tsiara, Abhilash Thomas, and Jessica Koury.
How can I contact Deepak Manjunath?
You can use AeroLeads to view verified contact signals for Deepak Manjunath at Deluxe, including work email, phone, and LinkedIn data when available.
What schools did Deepak Manjunath attend?
Deepak Manjunath holds Bachelor Of Science (B.Sc.), Information Technology, A from Kuvempu University.
What skills is Deepak Manjunath known for?
Deepak Manjunath is listed with skills including Leadership, It Service Management, Service Delivery, Ms Office, Project Management, Wireless Networking, It Hardware Support, and C.
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