Experienced Manager with a demonstrated history of working in the market research industry. Strong professional skilled in Microsoft office, Sales, Team Building, Networking, Project management and Leadership.
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Founder And DirectorResearch Cops Feb 2023 - PresentGreater Noida -
Senior Manager Research ServicesMindforce Research Mar 2019 - Jan 2022Noida Area, India -
ManagerMindforce Research Oct 2017 - Mar 2019Noida Area, IndiaMindForce Research (an ISO 9001:2008 and ISO 20252:2012 certified company) is a primary research firm helping organizations who aim at increasing their presence in local markets by assisting them in retrieval and analysis of endless data flows of primary and secondary information. We provide premium Market Research Solutions powered by innovative methodologies, knowledge and experience. Our core team consists of enthusiastic marketing research professionals with rich multi-function individual experience of over 10 years each, in domestic and international marketing research and knowledge processes. Industry experts powered by innovative methodologies, knowledge and experience providing superlative solutions for primary research projects in varied industries.SpecialtiesPrimary Research Consulting, Quantitative Research, Qualitative Research, Survey Programming, Data Processing and Analytics -
Assistant ManagerMindforce Research Feb 2016 - Oct 2017Noida Area, IndiaMindForce Research (an ISO 9001:2008 and ISO 20252:2012 certified company) is a primary research firm helping organizations who aim at increasing their presence in local markets by assisting them in retrieval and analysis of endless data flows of primary and secondary information. We provide premium Market Research Solutions powered by innovative methodologies, knowledge and experience. Our core team consists of enthusiastic marketing research professionals with rich multi-function individual experience of over 10 years each, in domestic and international marketing research and knowledge processes. Industry experts powered by innovative methodologies, knowledge and experience providing superlative solutions for primary research projects in varied industries.SpecialtiesPrimary Research Consulting, Quantitative Research, Qualitative Research, Survey Programming, Data Processing and Analytics -
Team ManagerIyogi Dec 2009 - Feb 2016Gurgaon, IndiaGreat Tech Support Good Karma.iYogi is the world’s-fastest growing provider of comprehensive direct-to-consumer and small business remote tech support. iYogi has more than 200,000 consumer and small business customers across four countries for its annual subscription alone. The company also provides thousands of single incident sessions every day on a 24/7 basis. More than 4,500 Global Tech Experts power iYogi’s Global Delivery Platform along with its proprietary technology, protected intellectual property and highly optimized processes. iYogi embraces it Indian roots and leverages the tech sophistication, expertise and professionalism to remove user frustration, by delivering great, high value tech support at a great price. A resolution rate of 87% is among the highest published benchmarks in the support industry, where averages hover in the 50% range.Best practicesiYogi’s Global Delivery Platform, iMantra, gets smarter with every customer interaction. It documents every problem, solution and relevant hardware and software specs, while capturing each customer's demographic information and creates a behavioral profile. All of this information is at the fingertips of iYogi’s Global Tech Experts, combining a powerful knowledge base with a comprehensive set of tools, and technology expertise that can be accessed on demand to deliver great tech support. iYogi was recently awarded the Red Herring 100 Award in December 2008, a selection of the 100 most innovative private technology companies in the world.Headquartered in India, iYogi is privately held and funded by Sequoia Capital, Draper Fisher Jurvetson, SAP Ventures, Canaan Partners, and SVB India Capital Partners. -
Network EngineerVcustomer Oct 2008 - Sep 2009New Delhi Area, IndiavCustomer has a 10+ year history of delivering innovative solutions and services to consumer focused companies globally. vCustomer's expertise lies in the areas of Sales and Marketing Outreach, Customer Support and Technical helpdesk. vCustomer partners with its clients to create custom solutions that cover all communications channels to create an integrated approach to customer outreach. vCustomer uses a consultative approach to implement the most cost effective solution by leveraging its knowledge driven and highly automated Customer Interaction Platform. This scalable cloud based solution combines traditional live voice support with the latest social media enabled web and mobile technology. vCustomer deploys its 4000+ global workforce from its managed centers and via work-at-home capabilities from multiple locations worldwide. Our employees, who have consistently voted vCustomer as one of the world’s highest rated companies in employee satisfaction, deliver 24x7 services for our 75 global clients including 20 Fortune 500 brands and 10 compelling technology startups.
Deepak Monga Skills
Deepak Monga Education Details
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Business Administration And Management, General -
Sikkim Manipal UniversityComputer Science -
High School
Frequently Asked Questions about Deepak Monga
What company does Deepak Monga work for?
Deepak Monga works for Research Cops
What is Deepak Monga's role at the current company?
Deepak Monga's current role is Founder and Director - Research COPS.
What schools did Deepak Monga attend?
Deepak Monga attended Deakin University, Sikkim Manipal University, Central Board Of Secondary Education.
What skills is Deepak Monga known for?
Deepak Monga has skills like Team Building, Customer Service, Public Speaking, Technical Support, Leadership, Project Management, Microsoft Excel, Strategic Planning, Research, Marketing, Training, Microsoft Office.
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Deepak Monga
Delhi, India -
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