Designation:Working as a Network Engineer (TAC Support-TellabsI am responsible for trouble shooting problems faced by our customers while making cross-connects and provisioning related tasks also help them trouble shooting the device related issues. I have also been to the US (Chicago) for two months for training of 5500 and 8600 product and to support to my US based team while working on different issues. 5500 Product line roles:- Network maintenance and optimization through planning… Show more Designation:Working as a Network Engineer (TAC Support-TellabsI am responsible for trouble shooting problems faced by our customers while making cross-connects and provisioning related tasks also help them trouble shooting the device related issues. I have also been to the US (Chicago) for two months for training of 5500 and 8600 product and to support to my US based team while working on different issues. 5500 Product line roles:- Network maintenance and optimization through planning, designing, provisioning and testing phases of the telecom pathways, ensuring a fault-free and optimum network..Handling Local Exchange Carrier’s technical complaints and providing quick resolution to ensure prevention and nullifying of NOC alarms.Providing support in relation to operations installations, preventive maintenance and troubleshooting through handling of remedy tickets. Designing of Transmission lines such as Trunks, T1’s, T3’s by identifying the shortest route location identifiers (ACLLI, ZCLLI, hubbing Central Office, gateways and multiplexing locations) and utilizing the various networking elements available for their installation/disconnects so as to optimize the utilization and minimize cost.Building / Deleting cross connects in Digital Cross connect Systems, configuring Soft switch for monitoring and testing, turning-up and disconnecting of the telecom facilities (DS0, DS1, DS3) in soft switch in co-ordination with the involved CLEC’s or ILECs - the Local Exchange carriers (Central Offices).Good knowledge of SDH/PDH technology (most widely used technology in telecommunication field).bottlenecks in smooth workflow. 8600 Product line roles:-Tellabs 8600 product line is positioned in the access network to provide these basic applications:Mobile transport for 2G and 3G (Supports all major transport technologies like TDM, ATM, Frame relay, SDH, Ethernet).Encapsulate different traffic types and tunnel them across MPLS Network.Manage Ethernet Services. Show less

I was in service provisionin team