A leader who strongly believes that customer is king, team is an asset and it’s sincerity that binds the two together to achieve goals to everyone’s satisfaction.With over 20 years of delivery experience in managing multiple projects in large organizations, I bring in a rich and varied experience in Account and Program Management, with key focus on Stakeholder Value creation and Customer Satisfaction index.Experience includes • Over a decade of experience in managing large engagements with Tier-1 Banks. • Managing a large portfolio of Singapore Government projectsSpecialties: • Account Management• Program Management• Transition Management• ITIL for ITSM Processes