With over 12 years of experience in the healthcare and IT sectors, I am a passionate and driven account manager at Indegene, a global provider of solutions for the life sciences industry. I manage and grow strategic accounts, deliver innovative and customized solutions, and ensure customer satisfaction and retention. I have a strong background in healthcare delivery, having previously worked as a delivery manager at Indegene and SRS Business Solutions, where I led teams of analysts, developers, and testers to deliver projects on time, within budget, and with high quality. I have also acquired multiple skills and certifications, such as ITIL V3, CRM, and manufacturing process improvement, that enable me to optimize workflows, enhance performance, and increase efficiency. I am committed to delivering excellence, value, and impact to my clients, while also contributing to the mission and vision of Indegene. I enjoy working with diverse and talented teams, and I am always eager to learn new things and take on new challenges.