Deepak Nair Email & Phone Number

Boulder, Colorado, United States

Head the implementation of AI-driven solutions (chatbots, virtual assistants) that deliver instant, personalized support to millions of advertisers. This involves: leveraging fine-tuning to adapt AI models to the specific needs and nuances of advertiser support; utilizing RAG to access and incorporate real-time information and external knowledge sources, enabling more comprehensive and accurate responses; constructing a knowledge graph to capture, organize, and connect advertiser support data, product information, and best practices, facilitating efficient retrieval and contextualization; continuously evaluating and optimizing model performance based on user feedback, CX insights, and evolving advertiser needs.

Boulder, Colorado, United States

Drive Advertiser Success Through Cutting-Edge Content. Lead a team of content and knowledge expert to personalize and optimize content for maximum advertiser impact. Deliver real-time, customized content experiences based on user behavior and preferences.

Own customer success for our Select Accounts (Twitter, Uber, Salesforce, Intel and Qualcomm) on Google Cloud.Accelerate ramp via Google’s delivery teams and partners who help our customers successfully meet their business outcomes using our products, solutions and services. In collaboration with the sales teams, my team is responsible for our services offering strategy - including attaching premium support, migration and advisory services and training to strategic Google Cloud customers.

Greater Denver Area

Greater Denver Area

Greater Boston Area