7 Years of Experience in Development and Production Support in Travel and Hospitality Domain.Expert knowledge of UNIX SHELL scripting, Oracle DB and core Java.Writing programs (in shell, java etc) for automation.Follow ITIL process in the current support team. Good experience in resolving issue through tickets.Quick Decision making skills for problem identification and solution recommendation.Communicating directly with the business users for issues, if any, in report delivery or if users are facing any issues at their end and resolving the issues in live environment with very tight timelines.Extensive experience in all project phases – Requirement gathering, Analysis, Design, Development & testing, Documentation, Maintenance, Support.A good communicator with ability to work in a team and excellent attitude work.