US Mortgage Underwriting• Take care of the Client Relationship, Quality, Productivity, Efficiency, Attrition and Shrinkage for the program• Client Relationship Management • People Management• Goal Setting• Employee Appraisal• Coaching and Feedback• Employee Engagement

• Cleared loan approval conditions, issued notice of adverse action to decline customers after 2nd level review, and updated system status as needed.• Determined and documented loan conditions and communication requirements and/or decisions.• Evaluated debt to ratios, loan to value ratios, credit score, property valuation and other factors.• Managed all secret inquiry and information furnished by loan hunter.• Reviewed and evaluated risk applications from employers for Worker’s Compensation insurance; identified analyzed and evaluated risks and compensating factors, ensuring marketability of closed applications and providing internal agent customer service at all times.• Approved, suspended or denied applications; ensured policies were approved within company guidelines, regulatory underwriting standards and other secondary market requirements.• Audited approved applications for compliance with federal and state regulations; provided support and mentoring to junior-level staff.• Provided detailed recommendations to senior management on risk options and assessments for particular loans.• Performed diligent research for each application, uncovering and discovering delinquency of potential clients as well as high-risk cases.

Sales Development Manager