Deepak Patel Email & Phone Number

Woodlands, Tx

Alight Solutions, formerly Aon Hewitt• Configured changes to the database and calculations for the client, and tested the changes• Developed test scenarios and test cases to evaluate the accuracy of new changes in system calculations and processes• Devised SQL queries to pull from system database to create reports for administrative and testing purposes• Examined system calculations when discrepancies occurred to find where errors may be in the coding• Used Microsoft Excel to calculate formulas and results and compared them to system results to check for errors• Coached new hires on various system processes, queries, database architecture, and database configuration• Assisted non-technical team members with system tasks and jobs unfamiliar to them• Participated in management meetings to discuss goals and issues for meeting our clients’ needs • Learned the company’s proprietary system and tools used to store, create, implement and manage sensitive client information

Woodlands

• Developed test scenarios and test cases to evaluate the accuracy of new changes in system calculations and processes• Devised SQL queries to pull from system database to create reports for administrative and testing purposes• Examined system calculations when discrepancies occurred to find where errors may be in the coding• Used Microsoft Excel to calculate formulas and results and compared them to system results to check for errors• Compiled documents pertaining to 72 clients for an external audit of our processes • Coached new hires on test scenario processes in order to ease the flow of work after my internship concludes• Organized weekly presentations given to my peers and leaders to show progress and current projects• Collaborated with nine other interns on group projects focusing on increasing the efficiency by eliminating superfluous paper files• Assisted non-technical team members with system tasks and jobs unfamiliar to them• Participated in management meetings to discuss goals and issues for meeting our clients’ needs • Learned the company’s proprietary system and tools used to store, create, implement and manage sensitive client information

Houston, Texas Area

• Evaluated inventory at end of work days and determined if a restock was necessary, and if so, travelled to partner store for items • Opening store activities, including initializing equipment, management of cash security and employee schedules• Oversaw inventory shipments twice a week, to ensure proper inventory levels were maintained and orders were correct• Coordinated the schedules of 10 cooks, cashiers and drivers to minimize staff at down time and maximize efficiency at busy hours• Applied promotional strategies which raised the average number of customers, around 15% increase• Assisted customers with complaints, questions and compliments, ensuring repeat customers despite order errors• Closed store, activities including emptying registers, balancing contents with transactions, securing the cash and store

Houston, Texas Area

• Assembled multimillion dollar modular data centers, known as Performance Optimized Datacenters, in a team of around 8 • Coordinated with engineers to solve technical issues in manufacturing arising from the recently launched product • Participated in discussions with management pitching ideas to improve processes, which directly resulted in their implementation• Reduced manufacture time, consistently finished projects 1-2 days ahead of schedule, far before deadlines, through new processes• Trained new employees and instructed existing employees in other shifts of new processes discovered by our team