With over a decade of experience in sales, customer service, and technical management, I have built a versatile skill set that enables me to drive growth, lead high-performing teams, and deliver exceptional results in both B2B and B2C environments.Since starting my career in 2013, I have worked across various roles, blending sales leadership with technical expertise. This journey has equipped me with a deep understanding of how to add value to both customers and organizations.As a Sales Manager, I have consistently exceeded targets by developing and executing strategic sales plans, generating leads, building relationships, and offering tailored solutions. My focus on understanding client needs and presenting compelling proposals has driven both personal and team success. I’ve mentored sales teams, fostering a results-oriented culture and providing ongoing coaching to help them reach their potential.Beyond sales, I have been deeply involved in customer relationship management, ensuring clients receive top-tier service and value. From pre-sales consultations to post-sales support, I have focused on building long-term relationships that foster customer loyalty and repeat business.I also have significant experience in technical leadership. I’ve managed service departments, overseeing product installations, troubleshooting issues, and ensuring compliance with quality standards. My background in PCB assembly, testing, and calibration has allowed me to lead technical teams and ensure product excellence. Additionally, I have handled client visits, providing on-site solutions to address technical challenges.Throughout my career, I’ve developed a strong ability to combine technical knowledge with customer-focused service, enabling me to successfully manage both sales targets and service operations. My ability to work cross-functionally has allowed me to collaborate with multiple departments to optimize processes and improve customer satisfaction.As I continue to grow in my career, I am excited to take on new challenges that allow me to leverage my leadership, sales expertise, and technical background to drive business results. I am passionate about building high-performing teams, solving complex problems, and contributing to the success of innovative, growth-driven organizations.