Deepak Pathak Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

I am associated with Sun Pharma Laboratories Ltd. as Manager SFE since Jan 2015, whereasmy responsibilities are blend of a) End to end SFA handling b) SFE Drive c) Application Trainingto all level d) Project/Help desk management and business intelligence.

Mumbai, Maharashtra, India

Sales Force Automation:- Driving Domestic project of SFA, which a web and mobile based reporting solution among a field force size of 10,000 which includes functional and all line managers of 38 divisions. Within SFA, stringent management of expense module which is a crucial task considering audit, statutory and employee retention perspective. Automated query resolution module related to all field employees level requirement. Doctor data base management of almost 4,00,000 doctors of all specialties form rural and urban reach of India with the perspective of CRM and relevant campaign drive, which add significant contribution to business.Sales Force Effectiveness:- Value addition to business by sharing few scheduled/predefined MIS reports which contributes in accurate decision making, analytics and forecasting, (Includes sale and work hygiene).  Ensuring 95 to 98% customer coverage, by exploring notification to all field level users through various notification methodology, also keep control over coverage by new joiners. TABALEAU customization with the help of IT team, which creates various dash board with regards to all profit and loss, business, attrition, investment and customer coverage. Sharing actionable insights to all 35 divisions (Scheduled/ as and when required). Field force survey and quiz management to create enthusiasm of periodical activates. Application Training:- Impart training to all new joiners and promoted employees of reports application and others. Training to the joiners through quiz about their expected compliance. Training to helpdesk team based at head office about new launched application.Project Management:- Data migration because of two different business entity came together at one platform. Change management, UAT, deployment and increase seamless adoption. Bug fixing with the help of IT team. Operational compliance monitoring and reconciliation wherever required. Help to helpdesk team.

Mumbai, Maharashtra, India

SFA / SFE / DMS / Training

Mumbai

My responsibility includes web and mobile reporting system management "SFA Management". Deployment/Implementation, Vendor Management & SFA help desk management. Provide training to all field sales employee of Sales Force Automation Module (On and off the job training). Impart backend support to help desk team to resolve SFA queries within TAT and enable them to avoid breech of SLA. SFA bug fixing in coordination with vendor team, i.e. vendor coordination. Provide various analytical data to top management team, which add value for decision-making. Work closely with SFE team to ensure effective implementation of SFE strategies. Incorporate periodical trigger with all line managers regarding their process performance. Sensitize field force during mid of the month that how far they are to attain their monthly KPI. External and internal database management e.g. doctor/chemist/business partner & employee master integration with system. Various master management e.g. Customer master, Product master, DBM master, Product ESV master, SFC master & STP master etc. Vendor management, this includes translate business requirement, provide them reports architecture, assist them in reports testing and them making finally live on production server. Vendor payment management, ensure timely payment to all IT vendors. Indent rising and all. Data sanctity check send by field employees into various formats also ensure that what is percentage adherence of business guidelines. Technical change management and implementation related to reports logic. Organizing quiz among field staffs to create enthusiasm and leverage reports. Filed force survey management for different type of periodical activities etc. Expense module management, SFC & STP management, also align fare chart into system. E-learn roll out for different functions e.g. OEC & PMT.

Delhi

I was in business development of pharmaceutical product e.g. hypertension, diabetic management & cardiac product.

New Delhi Area, India

I was looking for business development of Dermatology, Cosmetology & Hair Care products sales in north Delhi.