• Digital Transformation of Customer Onboarding and Servicing in Assisted and Self Assisted Journey. • Production support lead for YES AIM CA, Genie Onboarding SA and Rapido DIY• Acting as Production support team head, Product Owner, Designing Customer Journey, Technical Solution and Delivery Manager for Customer Touchpoints for Sales and Service (Liabilities,Insurance,Demat and Credit Card )• Managing a team for Design, Process Improvement and implementation of Native App (Android… Show more • Digital Transformation of Customer Onboarding and Servicing in Assisted and Self Assisted Journey. • Production support lead for YES AIM CA, Genie Onboarding SA and Rapido DIY• Acting as Production support team head, Product Owner, Designing Customer Journey, Technical Solution and Delivery Manager for Customer Touchpoints for Sales and Service (Liabilities,Insurance,Demat and Credit Card )• Managing a team for Design, Process Improvement and implementation of Native App (Android and IOS)• Managing Project related to EKYC, Aadhaar Authentication and other related statutory projects.• Implementation of Co-origination Journey (Assets, Credit Card) along with SA Journey.• Interface between Business Policy & Product team and technical Implementation team for end-to-end delivery. • Orchestrating and finalization of Integration Architecture with other application ecosystem. Show less

User Management Risk Management Change Management Ongoing Compliance Risk AssessmentDetermine Business Criticality, Recovery Time Objective (RTO) and Recovery Point Objective (RPO).Data Ownership – Identify, Classify and Protect Data.Application Access Control Ownership – Ensure that access to the application, on both the Business and IT side, are as per the Need-To-Have Principle.Responsible for the Application’s Information Security Governance and Control… Show more User Management Risk Management Change Management Ongoing Compliance Risk AssessmentDetermine Business Criticality, Recovery Time Objective (RTO) and Recovery Point Objective (RPO).Data Ownership – Identify, Classify and Protect Data.Application Access Control Ownership – Ensure that access to the application, on both the Business and IT side, are as per the Need-To-Have Principle.Responsible for the Application’s Information Security Governance and Control and Regulatory Compliance.Implement IT controls to Protect Data.Ensure that access to the application , on the IT side, are as per Need-To-Have Principle.Support the Application Business Owner by providing oversight of IT implementation and processes Show less

Determine Business Criticality, Recovery Time Objective (RTO) and Recovery Point Objective (RPO).Data Ownership – Identify, Classify and Protect Data.Application Access Control Ownership – Ensure that access to the application, on both the Business and IT side, are as per the Need-To-Have Principle.Responsible for the Application’s Information Security Governance and Control and Regulatory Compliance.Implement IT controls to Protect Data.Ensure that access to the application… Show more Determine Business Criticality, Recovery Time Objective (RTO) and Recovery Point Objective (RPO).Data Ownership – Identify, Classify and Protect Data.Application Access Control Ownership – Ensure that access to the application, on both the Business and IT side, are as per the Need-To-Have Principle.Responsible for the Application’s Information Security Governance and Control and Regulatory Compliance.Implement IT controls to Protect Data.Ensure that access to the application , on the IT side, are as per Need-To-Have Principle.Support the Application Business Owner by providing oversight of IT implementation and processes. Show less

Working in 3i-infotech,posted at ICICI Bank as a Techno-Functional Analyst as an interface between the business and technology teams. Responsible for Strategic planning in aligmnet with business goals of ICICI bank for IT.Experienced in delivering solutions and managing systems with hands-on experience in all stages of software development life cycle, business analysis and managing stakeholders. Managing the various compliance, governance and audit activities… Show more Working in 3i-infotech,posted at ICICI Bank as a Techno-Functional Analyst as an interface between the business and technology teams. Responsible for Strategic planning in aligmnet with business goals of ICICI bank for IT.Experienced in delivering solutions and managing systems with hands-on experience in all stages of software development life cycle, business analysis and managing stakeholders. Managing the various compliance, governance and audit activities for ICICI Bank Technology CRM and related group.Contributing in designing the IT generic processes and controls for adherence to the IS policy and various regulatory guidelines.IT compliance,IAD team,RBI. Show less

Project ManagementProgram Management

Worked as a User Coordinator at ICICI bank on behalf of Miracle infotech.Role encompassed User interaction, requirements gathering, coding, documentation and testing (SIT and UAT).Identifying new initiatives, requirement analysis, testing, implementation, documentation and co-ordination between the business owner and development team in order to achieve business goals.

Leading a team of 6 members at client side BSFS(Birla Sunlife Financial Services).Coordinate with representatives of 5 companies for mybsfs module.Implemented logic for authentication and logging using SQL Server stored procedures.Developed look and feel for the site.Developed around 60 ASP pages.Perform code and design reviews.Provide technical guidance and assistance to team members. Developed cip_generation utility in VB for importing existing customer details… Show more Leading a team of 6 members at client side BSFS(Birla Sunlife Financial Services).Coordinate with representatives of 5 companies for mybsfs module.Implemented logic for authentication and logging using SQL Server stored procedures.Developed look and feel for the site.Developed around 60 ASP pages.Perform code and design reviews.Provide technical guidance and assistance to team members. Developed cip_generation utility in VB for importing existing customer details into cip table tables.Developed covering letter and TPIN letter using Crystal Reports.To Maintain, develop, resolve Error and Bugs in the site, and maintain a report for the same.To prepare specification for new development.Define and implement software development standards and practices.Delegation of work with priority, time period and impact level among the team members to meet the targets in SLA.To interact with Client for Requirement analysis, Coding, documentation and Project Planning. Show less