Established the new branch independently in the manner of a turnkey project which included selection of the right premises, soft launch, sales and operations supervision, initial training of the branch team and branch profitability. Efficiently managed the team towards building up of the book size in terms of CASA, Wealth products, and deposits. Coached the team through live sales meetings with customers for new acquisition.Actively participated in preparation of the branch budget based on profitability model through emphasis on increased productivity per employee and cost management. Coached the branch team through organizing knowledge sessions and building a local level reward and recognition scheme on an ongoing basis for sales and processes

 Responsible for the overall acquisitions, retention & servicing of new as well as existing Corporate Salary Account customers, generating referrals for Insurance, Investments and other Wealth Management products along with cross sell of Credit Cards & Personal Loans. Responsible for Budget and resource allocation for the area. Implementing the Fraud Control System as defined by Sales Governance. Ensuring service level, TAT and on boarding process are robust. Responsible for implementing the sales processes as per DSR policy and group standards. Responsible for continuous growth in the Employee Banking SA Balance Sheet for North. Responsible for identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies & organizing induction training for new recruits.

 Responsible for the overall acquisitions, retention & servicing of new as well as existing Corporate Salary Account customers, generating referrals for Insurance, Investments and other Wealth Management products along with cross sell of Credit Cards & Personal Loans. Responsible for Budget and resource allocation for the area. Implementing the Fraud Control System as defined by Sales Governance. Ensuring service level, TAT and on boarding process are robust. Responsible for implementing the sales processes as per DSR policy and group standards. Responsible for continuous growth in the Employee Banking SA Balance Sheet for Mumbai & Pune. Responsible for identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies & organizing induction training for new recruits.

 Responsible for the overall acquisitions, retention & servicing of new as well as existing Corporate Salary Account customers, generating referrals for Insurance, Investments and other Wealth Management products along with cross sell of Credit Cards & Personal Loans. Responsible for Budget and resource allocation for the area. Implementing the Fraud Control System as defined by Sales Governance. Ensuring service level, TAT and on boarding process are robust. Responsible for implementing the sales processes as per DSR policy and group standards. Responsible for continuous growth in the Employee Banking SA Balance Sheet for Pune & Gujarat. Responsible for identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies & organizing induction training for new recruits.

 Handling the NTB, OTB as well as Cross Sell team. Responsible for the overall acquisitions of new Corporate Salary Accounts along with cross sell of asset product for Suvidha, Pune. Providing feedback on a weekly basis to the Product Team, to continuously keep our product offering, way ahead of market expectations. Maximizing cross sell revenue by coordinating with other departments such as Mortgages, Credit Cards, Personal Loans. Preparing a beat plan for the team and tracking productivity of all the RM’s. Responsible for continuous growth in the SA and RC Balance Sheet for Suvidha, Pune.

 Generating sales from various Channel Partners. Assisting Channel Partners in recruitment of Tele-callers, Direct Sales Force and training them, providing leadership and support to the team members, retaining and motivating the team members.  Introducing incentive plans for the sales team at various channels, also designing various spots, for generating a healthy competition amongst the sales force.  Providing feedback on daily basis to the channel partners, to continuously keep them informed of their team’s performance. Monitoring the productivity of each team member, providing them feedback and telling them about their areas of improvement. Internally interfacing with various functions such as DIP Desk, Credit & Verification.

 Co-ordinating overall retail sales of Health & Motor Insurance through a dedicated team of 25 Sales Officers and 5 Team Leaders in Southern Rajasthan, which included (Udaipur, Bhilwara, Mount Abu, Rajsamand, Chittorgarh, Banswara & Dungurpur). Recruiting the Direct Sales Force and training them, providing leadership and support to the team members, retaining and motivating the team members.  Introducing sales promotional activities and Marketing plans, also providing feedback on a weekly basis to the Product Manager, to continuously keep our service offerings in conjunction to customer needs. Co-ordinating internally with various functions such as underwriting, claims, operations and accounts to ensure efficient delivery of general insurance solutions to the customers.

 Handling Sales support; and back office management. Selling to corporate in NCR Region, Credit management and payment collection.  Business Development, Managing Corporate Accounts, Providing IPAS Consultancy and generating sales lead for Office Automation products like Projectors (Infocus, Toshiba), Plasma Screens (HCL, Toshiba), Digital Copiers (Toshiba), IWB (Polyvision). Managing event, organising dealer meets & conducting promotional activities for principal companies.  Products handled: Projectors (Infocus, Toshiba), Plasma Screens (HCL, Toshiba), Digital Copiers (Toshiba) and Interactive White Board (Polyvision).