Deepak Ravindran Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bangalore, India

Bangalore, India

Program managed deployment of advanced analytics solutions with HP’s clients across domains and industries. • KPI and Analytics discovery for a multi-billion dollar global textile giant: Carried out the discovery & alignment via multiple brainstorming workshops with client’s senior leadership. Managing feasibility study to identify current and possible KPI’s. Key Accomplishments:Proposed lead / lag indicators and analytical opportunities for deployment within the organization.• Customer Analytics deployment for a leading PSU Indian Bank: Program managed implementation of large customer analytics deployment from conceptualizing, project set-up, model development and deployment. Worked with a team of data scientists to ensure seamless project deliveryKey Accomplishments:3 analytical models deployed

Bangalore, India

Worked on short term consultative projects with senior leadership from HP Enterprise Group:• “Enquiry to Quote Process” Improvement: Deep dive analytics on partner quoting to understand E2E quoting process for distributors and channel partners. Drilldown on quoting pattern and partner rep adoption to the HP Discount Now program• Sales Pipeline Solution deployment: Project managed development and deployment of HP’s worldwide sales pipeline solution using predictive & prescriptive analytics to drive business outcomes • EMEA Small & Medium Business Go to market strategy: Worked with countries across EMEA to discover & size their SMB opportunities, identified priority territories and industry verticals, identified key partners and provided recommendations to changes in sales coverageKey Accomplishments:Target partner identification, improved enquiry to quote process, Increased sales productivity, focused marketing spend

Bangalore, India

• Partnering with worldwide Software Field organisation: Collaborated with worldwide software team, identified matured set of metrics to efficiently track sales pipeline, set up a process around pipeline Analytics• Program Managed the World wide Software pipeline engagement: Program Managed a team of Analysts, working closely with HP-Software’s executive leadership, Identified areas for automation and automated 80% of reports, weekly and monthly scorecards developed for executive leadership.• Model deployed to identify “Deal slippage”: Identified management need for tracking sales pipeline movement within the sales funnel, created a model to capture deal slippage, model helped field ops in capturing the actual behavior of deal movements within the funnel week on week.• Pipeline prediction model developed and deployedKey AccomplishmentsRamped up Pipeline-Analytics engagement to cover all worldwide regions with unparalleled execution year over year!Engagement was nominated & recognised for continuous contribution to SW business in the prestigious “GTM Planning & Strategy” All Hands meet!

Pune Area, India

MIS & Reporting hub successfully set up with automation & data integrity as the core vision within a span of 3 months into the organization• Setting up MIS & Reporting hub: Heading a team of analysts to ensure smooth and efficient reporting, managing data analysis and reporting for 600+ employees within the organization and driving various process improvement initiatives across the center.• Quality Monitoring tool Rollout: Successfully implemented a fully automated quality monitoring system post discussion with the stakeholders based on quality guidelines.• Attendance Management System Rollout:Identified the need for an attendance management system, post discussion with HR rolled out an automated system for tracking and maintaining daily attendance for the entire organization enabling data mining & reporting in less than 2 minutes.• Performance appraisal System Rollout: Developed a secure appraisal management system to track employee performance across the organization with clear process guidelines to track KRA’s monthly.

Bangaon Area, India

• Managing the Quality Analytics program for a client of Transworks: Interfacing with client on a day-to-day basis updating them with project specific metrics and providing detailed analysis of the same. Agent productivity by mapping value/non value add activities. Verbatim analysis of customer satisfaction data by identifying sat/dissat drivers. Analysis of Customer satisfaction survey data and provide detailed report to the client.• Working with the Business Excellence team: Tracking and reporting data for the entire organization. Streamlining the data mining process across the organization to ensure smooth and accurate delivery of reports to the management. Assisting management by providing data analysis proactively. Creating Monthly Business review presentation for the board.

Post Graduate Program In Business Analytics And Business Intelligence, Business Analytics And Business Intelligence

Bachelor’S Degree, Electrical, Electronics And Communications Engineering