Deepak Rawal Email & Phone Number

Gurugram, Hr, In

Transformation of Organization Process with IT implementation, System and Architecture Designing, DB Design, Project Management etc.Project Planning, Estimation, Resourcing, Execution, CMMI Process, QATaking care of all the IT Infrastructure tasks like procurement, policies implementation, preparing and reviewing User Manuals, Technical Manuals, Process Flow documentation, IT policies predation, Licensing and Auditing.Ensure the quality deliverables more than the expectations of the end user in terms of timeline, quality and training.Timely presenting Status Report to Senior Management. Ensuring Team coordination and grooming team members for higher productivity (by doing internal and external training, KT Sessions).Spending time in organizational training to map organization processes with project and customer for the hassle free execution and auditing.Understanding long term goals and making road map under the confidence of management.

A) Project Level Goals • Deliver Quality of Task with 0% Re open status and 100% Schedule Compliance meeting timeline as per the SLA.• Understand Customer needs and work towards exceeding Customer Expectations (Good CSAT)• Direct Interaction with Customer and End Customer for the Issue/Requirement analysis and resolution• Timely presenting Status Report to Customer• Managing offshore team and assigning task to team• Ensuring Team coordination and grooming team members for higher productivity (by doing training, KT Sessions)• Ensuring that Project Status for CMMI Internal and external Audit is in green status (completing PIID work, PPM data and all Quality work)• Spending time in organizational training to map organization processes with project and customer for the hassle free execution and auditing (B) Individual Goals: • Timely defect fixing as per the SLA• Report Optimizations on frond end and back end as well • Spending time in self learning and training to understanding the new technologies needs.  Practice invocation for the better project management

• Understanding the Customer requirements, estimation and delivering the product on time, Completing Enhancements and fixing the defects. End-to-End coordination with the offshore, onsite team members and clients.

Bachelor Of Engineering (B.E.), Computer Engineering

Ssce, Physical Chemistry Maths