Founder
Wave Technical Medical Services Private Limited
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Deepak Roy Email & Phone Number
Founder
at
WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED
Role
Founder
Location
Delhi, India, India
Who is Deepak Roy? Overview
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Quick answer
Deepak Roy is listed as Founder at WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Deepak Roy.
Deepak Roy previously worked as Managing Director at ...... and Head of Marketing and Operations at ..... Deepak Roy holds Master Of Business Administration (M.B.A.), Marketing, A from Rims.
Profile bio
About Deepak Roy
Almost 10.0+ years of overall experience with 1+ years in managing P&L responsibility & leading team from 100 to 300+.Experience in Healthcare, Operations, Marketing, Back office, BPO, IT, Expert in Man management & Planning. Excellent relationship builder, driving business objectives, collaborating with regional/ global leaders and solid communication skills.Process Management, Customer relationship management,Team Management, Recruitment, Manpower planning, MIS report.
Current workplace
Deepak Roy's current company
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Wave Technical Medical Services Private Limited
8 roles
Deepak Roy work experience
A career timeline built from the work history available for this profile.
Managing Director
Current
......
Currently: - For telereporting work call 9899159957 /7840077753
Dec 2016 - Present
Head Of Marketing And Operations
Current
....
Dec 2016 - Present
Operations Manager
- Almost 9.5 years of experience in Healthcare Ops, Backend Ops, BPO, IT, Experties in Man management & Planning. Excellent relationship builder, driving business objectives, collaborating with regional/ global leaders.
- Handling LOB’s –Tele Radiology Operations, Sales and Marketing, Quality, IT. Radiologist, Hospital & Diagnostic Center.
- Responsible Accuracy, Quality, TAT (Service Level Agreement) and All MR/CT Diagnostic Centre Hospital(PAN India & International).
- Handling LOB’s – Operations, IT, Quality and Marketing.
- Invoice, Billing, SLA, Client escalation & Client expectation.
- Managing existing client, New client, Reporting Quality, SLA parameter. Quality parameter, TAT.
Nov 2015 - Oct 2016
Assistant Manager
- Handling LOB’s– Handling LOB’s – Inbound Calling (SL, AL, AHT, Quality) Outbound calling (Quality, AHT).
- SBI Corporate Card, Flip Card up gradation, Add on Card, Loyalty, reinstatement, New Account Setup, DC Curing, DC-2 Audit, Branch Validation, Cibil Address Tagging, Address Verification, Address Change Verification.
- Ensuring Accuracy, TAT (Service Level Agreement),Attrition, Shrinkage, Invoice, Billing, Client escalation & Client expectation.
- … Show more
- Managing the manpower of 95 associates along 4 Team Leaders 1 Trainer.
- Ensuring to generate Maximum revenue by effective manpower planning/utilization.
Apr 2014 - Dec 2015
Assistant Manager
- Job Responsibilities:-
- Handling LOB’s - Prepaid, Postpaid, RHL,Tele-verification, Outbound
- Managing a manpower of 200 associates along 4Team Leaders&8 Sr.CSA’s
- Ensuring Service Level,Answering Level,Quality,Attrition, Shrinkage,Repeat,CSAT, Occupancy, Client escalation& Client expectation
- Ensuring to generate Maximum revenue by effective manpower planning/utilization.
- Ensuring resolution to customer’s/Client problems within TAT.
Jan 2011 - Mar 2013
Team Leader
- Professional Experience:- Worked as a Team Leader–OPS(Telecom Inbound Process- AirtelBroadbandDelhi/NCR circle) from June 2009-December 2010 with First Source, BhopalJob Responsibilities:-
- Achieving operational KPI & KRA.
- Taking care of attrition, shrinkage, productivity &quality.
- Team handling: 20 + C.C.E’s..
- Floor management.
- Taking escalation
Jun 2009 - Dec 2011
Csa
- Job Responsibilities:-
- Provides online resolution to customer for any technical queries, request &issue.
- Provides online support to configuration Microsoft outlook.
Nov 2007 - Jun 2009
1 education record
Deepak Roy education
FAQ
Frequently asked questions about Deepak Roy
Quick answers generated from the profile data available on this page.
What company does Deepak Roy work for?
Deepak Roy works for WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED.
What is Deepak Roy's role at WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED?
Deepak Roy is listed as Founder at WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED.
Where is Deepak Roy based?
Deepak Roy is based in Delhi, India, India while working with WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED.
What companies has Deepak Roy worked for?
Deepak Roy has worked for Wave Technical Medical Services Private Limited, ......, ...., Vital Radiology Services, and Serco.
How can I contact Deepak Roy?
You can use AeroLeads to view verified contact signals for Deepak Roy at WAVE TECHNICAL MEDICAL SERVICES PRIVATE LIMITED, including work email, phone, and LinkedIn data when available.
What schools did Deepak Roy attend?
Deepak Roy holds Master Of Business Administration (M.B.A.), Marketing, A from Rims.
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